Camping Village Mugello Verde

Réponse de l'établissement

Bonjour Michel, merci beaucoup pour votre excellente évaluation et pour avoir partagé votre expérience. Nous sommes ravis que vous ayez apprécié le calme, la propreté du camping ainsi que votre emplacement. Ce sera un plaisir de vous accueillir de nouveau au Camping Village Mugello Verde. Reception - Mugello Verde

Réponse de l'établissement

Bonjour Denis, merci d’avoir partagé votre expérience. Nous sommes ravis que, même pour un court séjour, vous ayez trouvé un environnement accueillant et reposant, ainsi qu’un bon niveau de service. Nous sommes également heureux que les sanitaires et le restaurant aient été à la hauteur de vos attentes. Nous espérons avoir le plaisir de vous accueillir à nouveau pour un séjour plus long, afin que vous puissiez profiter encore davantage de la tranquillité et des services du camping. Reception - Mugello Verde

Réponse de l'établissement

Un grand merci, Nourédine, pour votre retour positif. Nous sommes ravis que vous ayez apprécié l’accueil de notre équipe, la piscine, le restaurant ainsi que le cadre ombragé et agréable du camping. C’est également un plaisir de savoir que vous avez trouvé nos sanitaires bien entretenus. Nous espérons avoir le plaisir de vous recevoir à nouveau lors d’un prochain séjour en Toscane. Reception – Mugello Verde

Réponse de l'établissement

Cher Georges, un grand merci pour votre excellente évaluation et pour avoir partagé votre expérience. Nous sommes ravis que vous ayez apprécié la propreté du camping, l’accueil en français et le confort de votre appartement. Nous prenons bonne note de votre remarque concernant le micro-ondes : vos suggestions sont précieuses pour améliorer encore nos hébergements. Nous espérons avoir le plaisir de vous accueillir à nouveau pour un autre séjour agréable en Toscane. Cordialement, Reception – Mugello Verde

Réponse de l'établissement

Merci infiniment, M. Point, pour ce retour si chaleureux et détaillé ! Nous sommes ravis de lire que vous avez apprécié l’accueil en français, la liberté de choisir votre emplacement, le cadre naturel et paisible, ainsi que la qualité de notre restaurant et de nos services. Vos mots sur le chant des oiseaux et l’ombre des lauriers capturent parfaitement l’atmosphère que nous souhaitons offrir à nos hôtes. Nous prenons également en compte votre remarque concernant les portes des sanitaires : chaque retour nous aide à affiner encore davantage l’expérience. Au plaisir de vous revoir au Mugello Verde, pour un autre séjour sous le signe de la tranquillité et de la nature. Reception – Mugello Verde

Réponse de l'établissement

Merci beaucoup, Marie Patricia, pour votre magnifique retour ! Nous sommes ravis de savoir que vous avez pleinement apprécié votre séjour chez nous : l’accueil, l’emplacement spacieux en pleine nature et la navette pour rejoindre la gare de San Piero a Sieve sont effectivement parmi les services que nos hôtes apprécient le plus. Ce serait un plaisir de vous accueillir à nouveau pour une nouvelle étape au vert… ou une nouvelle visite à Florence ! Reception – Mugello Verde

Réponse de l'établissement

Dear Stephan, Thank you very much for your wonderful review and for the excellent rating. We are delighted that you appreciated the friendliness of our staff, the beautiful surroundings, our restaurant, the facilities, and the cleanliness and comfort of your accommodation. We hope to have the pleasure of welcoming you again. Reception - Mugello Verde

Réponse de l'établissement

Dear Deborah, thank you very much for your wonderful review and for recommending our campsite. We are delighted that you enjoyed our location, the spacious pitches, the restaurant, the facilities and the Wi-Fi. We are sorry about the inconvenience you experienced in the restaurant. The exceptional heat during those days caused a temporary power outage, which unfortunately affected our service. Fortunately, situations like this are very rare, and we truly appreciate your patience and understanding. We are especially pleased that, despite the inconvenience, you still enjoyed the quality of the food. We hope to welcome you back again soon for another relaxing stay with us! Reception - Mugello Verde

Réponse de l'établissement

Thank you Peter for sharing your feedback. We are pleased to hear that you enjoyed the beautiful weather, the spacious pitch and the location of our campsite. Regarding the sanitary facilities, we would like to point out that at the moment only one of our two sanitary blocks is available. The second sanitary block is currently closed because we are carrying out a major renovation and modernization project to provide more comfortable and up-to-date facilities for our guests. Unfortunately, the work is still ongoing and the renovated block is not yet open. We understand that having only one sanitary building available may have caused inconvenience, especially during busy periods, and we appreciate your patience and understanding. Thank you again for your comments. Reception - Mugello Verde

Réponse de l'établissement

Dear Arthur, Thank you for sharing your feedback. We are pleased to hear that you enjoyed your stay, appreciated the swimming pool and other facilities, and found the campsite clean. We are also glad that you liked the spacious pitches and the excellent value for money. Thank you as well for your suggestions regarding the sanitary facilities and the ground conditions. We are currently renovating one of our sanitary blocks. We appreciate your comments and hope to welcome you back to Mugello Verde in the future. Reception - Mugello Verde

Réponse de l'établissement

Dear Gerard, thank you for sharing your detailed feedback. We are pleased that you appreciated the cleanliness and the shuttle service to the station, which makes visiting Florence and the surrounding cities easier. Thank you also for your comments regarding the pitch and the maintenance carts passing nearby. We understand that this may have caused some inconvenience during your stay. Your feedback is very important to us and helps us improve the experience for our guests. We hope to welcome you again in the future at Camping Village Mugello Verde. Reception - Mugello Verde

Réponse de l'établissement

Dear Robert, thank you very much for your kind and detailed review. We’re really happy to read that you enjoyed the peaceful location, the views over the Tuscan hills, and our facilities. It’s great to know that our staff and services contributed positively to your stay. We also appreciate your notes regarding the pool and the hillside layout of the campsite. Your feedback is very helpful for future guests. We truly hope to welcome you again in the future for another relaxing stay in the Mugello! Reception - Mugello Verde

Réponse de l'établissement

Thank you very much, John, for your kind words and positive feedback! We’re glad to hear that you appreciated our restaurant, the cleanliness of our facilities, and the friendliness of our staff. We take note of your comment about the height differences between pitches — it’s true that our campsite is located on a hillside, which makes for a beautiful natural setting but can sometimes create uneven terrain. We hope to welcome you again soon for another pleasant stay at Mugello Verde!

Réponse de l'établissement

Dear Anke, thank you very much for your detailed feedback. We’re glad to know you appreciated our friendly staff, the swimming pool, and the restaurant. We take note of your remarks about the sanitary facilities and are already working on improvements to make them more comfortable for our guests. We’re sorry about the inconvenience caused by the rain during your stay. We hope to have the opportunity to welcome you again under sunnier skies for a more pleasant experience. Kind regards, Reception – Mugello Verde