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Castel Camping Château De Chanteloup
Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
  • Castel Camping Château De Chanteloup
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ESTABLECIMIENTO

ESTABLECIMIENTO

Castel Camping Château De Chanteloup

Domaine de Chanteloup is a 5* campsite near Le Mans which also offers gîtes in old buildings, comfortable wooden cabins and glamping (glamour camping), the new trend in eco-chic outdoor tourism. The 21-hectare estate is part of the Castels chain, a real "guest campsite" where everything is done to welcome families in a warm atmosphere. Approved for Quality Tourism and the Green Key Label, it offers very high quality infrastructures, accommodation and services.

LOS PUNTOS FUERTES DEL CAMPING

Parque acuático Piscina cubierta Piscina climatizada Animaciones para niños Animaciones

PRESTACIONES

General
Localización
Infraestructuras
Servicios
Actividades

COMUNIDAD

COMUNIDAD

COMENTARIOS DE LOS CLIENTES Todo comentario queda bajo supervisión

8,74 / 10 de 459 opiniones recogidas
Selección camping2becamping2be Award
  • Publicado el 14/09/2022 - En couple senior Emplacement Confort Classic del 08/09/2022 al 10/09/2022
    7,14 / 10

    El establecimiento

    Très beau camping, beaux sanitaires et piscine

    Accueil désagréable, impersonnel et très maladroit. Dans le passé, beaucoup plus d'attention était accordée aux détails

    Respuesta del establecimiento

    Bonjour Nous sommes désolé de votre impression concernant l'accueil à Chanteloup qui comme vous pouvez le constater dans les nombreux avis est un de nos points forts. Par ailleurs je n'arrive pas à vous retrouver dans notre base de séjour avec le nom utiliser pour l'avis. Pouvez vous svp nous contacter directement pour que nous puissions échanger sur ls motifs de votre déception. Bien cordialement,

    El alojamiento - Emplacement Confort Classic

    endroit agréable et spacieux

  • Publicado el 12/09/2022 - En famille avec adolescent(s) 7 Cabanes en bois tout confort del 02/09/2022 al 04/09/2022
    9,25 / 10

    El establecimiento

    L’environnement

    Respuesta del establecimiento

    Bonjour Merci beaucoup pour votre commentaire C'était un plaisir de vous recevoir à Chanteloup Valerie et Benoit

    El alojamiento - 7 Cabanes en bois tout confort

    Location de 4 cabanes pour un we en famille, la proximité de l’abri pour tous se réunir à table était vraiment un plus

  • Publicado el 31/08/2022 - En couple senior Emplacement Confort Classic del 28/08/2022 al 30/08/2022
    9,71 / 10

    El establecimiento

    Le bois

    Rien

    Respuesta del establecimiento

    Bonjour Merci beaucoup et au plaisir de vous revoir.

    El alojamiento - Emplacement Confort Classic

    Le boos, le chateau

    -

  • Publicado el 29/08/2022 - En famille avec enfant(s) Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 05/08/2022 al 08/08/2022
    7,89 / 10

    El establecimiento

    L'espace, le tranquillité, le piscine, les jeux pour les enfants.

    Les hommes qui entrent dans les toilettes des dames (parce que le signe dehors des toilettes des dames est mal placé!!)

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Assez grande!!

    Pas beaucoup d'ombre

  • Publicado el 29/08/2022 - En famille avec adolescent(s) Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 21/08/2022 al 24/08/2022
    7,71 / 10

    El establecimiento

    Prachtig ruim en open terrein met dito groen en geweldige grote/hoge bomen. Ruime standplaatsen en een gemoedelijke sfeer. Een verademing om het terrein op te rijden en te verblijven (in ons geval na een verblijf op een overvolle en rumoerige camping).

    Het sanitair lag betrekkelijk ver bij onze plek vandaan, dus ver sjouwen met de afwas en op tijd naar het toilet :-O

    Respuesta del establecimiento

    Thank you so much for this great comment. The campsite is very wide so for certain pitches, the sanitaries mays seem far but you have an other toilet block much nearer the Verger zone.

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Ruime plek op een groot grasveld. Genoeg ruimte voor onze vouwwagen en bijv voor kinderen om te spelen.

    Waterkraan centraal op het veld, dus een stuk lopen en ondertussen door iedereen worden gadegeslagen.

  • Publicado el 29/08/2022 - En famille avec enfant(s) Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 20/08/2022 al 25/08/2022
    8,89 / 10

    El establecimiento

    Everything! Nothing to add to what I said the two previous years! We were in two caste camps right before, but we missed Chanteloup so much that we cut short to those! It made a log detour in our gurney this year but it worth it! See you in the next years!

    Kid club only in Dutch. I will be nice to have a French speaking guys of the dream team onboard!

    Respuesta del establecimiento

    Merci beaucoup pour ce retour très positif. Cette année nous avons essayé d'avoir un membre de la Dream Team français au Kids Club, mais cela n'tétais sans doute pas régulier, nous en tiendrons compte pour l'année prochaine :)

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    View, Space AND Memories we had

    Dead trees by L18 (one of them fell in 2020: no damage)

  • Publicado el 28/08/2022 - En famille avec enfant(s) 4 Petit appartement del 22/08/2022 al 27/08/2022
    8 / 10

    El establecimiento

    Un vrai parc naturel, vaste, confortable, et convivial. Tout est fait pour qu’on s’y repose agréablement.

    Respuesta del establecimiento

    Merci beaucoup pour ce retour très positif et cette belle note, nous ferons de notre mieux pour rendre votre séjour encore plus agréable :)

    El alojamiento - 4 Petit appartement

    L’emplacement, l’espace disponible, la décoration. Les 2 salles de douche sont très appréciables pour le confort.

    Quelques petites modifications à aménager pour les odeurs de cuisine.

  • Publicado el 25/08/2022 - En famille avec enfant(s) Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 18/08/2022 al 20/08/2022
    9,11 / 10

    El establecimiento

    Emplacements très spacieux, nature, décor, espace très sympa avec le chateau et le bar, activités pour les enfants, bonne ambiance générale, accueil des équipes

    Espaces sanitaires très bien, mais malgré tout très standard - un peu plus de place pour prendre sa douche / WC / toilette aurait été appréciée eu égard au standing général.

    Respuesta del establecimiento

    Merci beaucoup pour cette très belle note, nous ferons le nécessaire pour améliorer les sanitaires :)

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Service premium très bien Emplacement nickel

  • Publicado el 22/08/2022 - En couple senior Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas del 18/08/2022 al 19/08/2022
    8,43 / 10

    El establecimiento

    On a bien aimé, calme et propre

    On était assez loin du bloc sanitaire…

    Respuesta del establecimiento

    merci beaucoup pour ce super commentaire

    El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas

    Ambiance, propreté

  • Publicado el 21/08/2022 - En famille avec adolescent(s) Emplacement Confort Classic del 11/08/2022 al 14/08/2022
    8,62 / 10

    El establecimiento

    It is a special place, lovely to relax and a perfect end to our holiday

    We found the cleanliness below standard compared to other years, and the restaurant food not of previous quality.

    Respuesta del establecimiento

    Thank you for this important feedback, we will do our best to improve that part for next year

    El alojamiento - Emplacement Confort Classic

    Lovely shaded pitch, right in front of the chateau.

  • Publicado el 17/08/2022 - En couple senior Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas del 12/08/2022 al 13/08/2022
    7,29 / 10

    El establecimiento

    Bel emplacement

    Tout en anglais

    Respuesta del establecimiento

    Merci beaucoup pour cette belle note. Effectivement, nous n'avions pas de français l'été sur le site d'où l'anglais en permanence mais nous faisons tout pour faire connaitre ce camping à la clientèle française, il nous faut donc faire quelques réajustements :)

    El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas

    Très bien

  • Publicado el 17/08/2022 - Individuel
    5,71 / 10

    El establecimiento

    pasable

    rien

    Respuesta del establecimiento

    Merci beaucoup pour ce retour. Nous vous avons accepté sur le camping en pleine haute saison, vous n'aviez pas de réservation et on vous a trouvé un emplacement à la Chesnaie. Dans cette zone le bloc sanitaire est un bloc d'appoint, les vrais sanitaires sont près du château et il avait beaucoup de monde, donc l'eau chaude peut venir à manquer parfois. Mais l'année prochaine, nous refuserons tous les séjours sans réservations en haute saison si le camping est déjà bien occupé.

    El alojamiento -

    pas les douches ....pas chaudes .... froides ...

  • Publicado el 14/08/2022 - En jeune couple Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 12/08/2022 al 14/08/2022
    8,29 / 10

    El establecimiento

    Les installations, l'environnement et les prestations

    La restauration (nous sommes partis après 20min installés à table car pas de chaise, ni de couvert, ni de menu donnés) et la propreté de la piscine

    Respuesta del establecimiento

    Merci beaucoup pour ce super commentaire et concernant le restaurant, nous travaillerons avec un autre prestataire l'année prochaine

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Le confort, l'espace

    Rien

  • Publicado el 09/08/2022 - En famille avec enfant(s) Emplacement Confort Classic del 01/08/2022 al 04/08/2022
    7,88 / 10

    El establecimiento

    Aucun risque absolu pour des jeunes enfants!

    Piscine peut-être un peu petite surtout en période de canicule! Mais elle est là!

    Respuesta del establecimiento

    Merci beaucoup pour cet avis très positif :)

    El alojamiento - Emplacement Confort Classic

    Les bois, et l'espace.

    Les odeurs de poubelles. Mais là encore la canicule était là.

  • Publicado el 01/08/2022 - En couple senior Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 27/07/2022 al 01/08/2022
    8,11 / 10

    El establecimiento

    Un emplacement spacieux, bien ombragé et tranquille. Nous avons aimé l’espace au milieu du pré étant vide.

    Le bloc sanitaire situé près de chez nous était frequenté par trop de campeurs. Il n’y avait pas de l’eau chaud, ni dans la douche, ni aux bacs de vaiselle, c’a été au mieux tiède.

    Respuesta del establecimiento

    Merci beaucoup pour ce retour, ce block sanitaire est un bloc d'appoint pour la zone de La Chesnaie mais trop de personnes l'utilisent et il n'est pas fait pour cela. Il nous faudra l'améliorer pour l'année prochaine et surtout accepter moins de réservations sur le site en haute saison.

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Spacieux, ombragé , tranquille.

    Ne rien.

  • Publicado el 30/07/2022 - En couple senior Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 23/07/2022 al 28/07/2022
    8,88 / 10

    El establecimiento

    Le calme, le charme du site, la disponibilité des équipes, la gentillesse des propriétaires

    le pain décongelé

    Respuesta del establecimiento

    Merci, merci et merci, au plaisir de vous accueillir de nouveau à Chanteloup :)

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    le calme, l'espace et l'ombre

  • Publicado el 25/07/2022 - En famille avec enfant(s) Emplacement Confort Classic del 23/07/2022 al 24/07/2022
    9,78 / 10

    El establecimiento

    la convivialité, l'emplacement ( on avait un bel emplacement isolé et ombragé)

    Respuesta del establecimiento

    Merci beaucoup pour ce beau commentaire

    El alojamiento - Emplacement Confort Classic

    isolé et ombragé.

    je n'aurai pas aimé étre sur les grandes pelouses avec aucune séparation entre les caravanes

  • Publicado el 25/07/2022 - En famille avec enfant(s) Emplacement Confort Classic del 11/07/2022 al 13/07/2022
    5,44 / 10

    El establecimiento

    Beautiful Location

    We were disappointed with the Restaurant. Cook with dirt Clothes. Food with not good quality.

    Respuesta del establecimiento

    Thanks for the feedback. We are so sorry for the bad experience but the restaurant is not us, just an external provider who rents the place but we will definitely not work with him next year

    El alojamiento - Emplacement Confort Classic

    Beautiful Location

  • Publicado el 24/07/2022 - En famille avec adolescent(s) 7 Cabanes en bois tout confort del 16/07/2022 al 23/07/2022
    10 / 10

    El establecimiento

    Un superbe camping rien à redire au top

    Respuesta del establecimiento

    Brillant grade, thank you so much? We will welcome you with great pleasure at Chanteloup next time :)

    El alojamiento - 7 Cabanes en bois tout confort

    Tout était bien Dépaysement total

  • Publicado el 24/07/2022 - En couple senior Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 20/07/2022 al 21/07/2022
    10 / 10

    El establecimiento

    Emplacement avec une belle vue , ce n'est pas le 1er Castel que nous faisons , je roule sur le circuit Bugatti du Mans régulièrement et il est très facile pour nous de se poser chez vous , De plus nous avons une Rottweiller catégorisée et vous acceptez tous les Chiens chez vous , il va sans dire que notre gros Ours est absolument adorable avec tout le monde et surtout les Enfants. Les jeunes Filles qui se sont occupées de nous étaient adorable ! .........et le Patron également, nous reviendrons vite.

    Respuesta del establecimiento

    Un grand merci pour ce très beau commentaire, au plaisir de vous revoir à Chanteloup !

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    rien a dire

  • Publicado el 18/07/2022 - En famille avec enfant(s) 4 Petit appartement del 14/07/2022 al 17/07/2022
    10 / 10

    El establecimiento

    La tranquillité

    Respuesta del establecimiento

    Merci beaucoup pour cette très belle note, au plaisir de vous accueillir une autre fois à Chanteloup

    El alojamiento - 4 Petit appartement

    Tout était bien

    1 seul bol pour le petit déjeuner

  • Publicado el 18/07/2022 - En famille avec enfant(s) Emplacement Confort Classic del 13/07/2022 al 17/07/2022
    9 / 10

    El establecimiento

    L'environnement calme, les emplacements aérés et diversifiés

    Respuesta del establecimiento

    Merci vraiment pour cet avis très positif, nous serions très heureux de vous revoir à Chanteloup

    El alojamiento - Emplacement Confort Classic

    Emplacement ombragé et spacieux

  • Publicado el 18/07/2022 - En couple senior Emplacement Confort Classic del 15/07/2022 al 17/07/2022
    9 / 10

    El establecimiento

    Emplacement large dans la nature - privacy - silence

    Resto !!

    Respuesta del establecimiento

    Merci beaucoup pour cette belle note et nous ferons le maximum pour améliorer le restaurant. En ce qui concerne la poussiere, quand il fait chaud et sec nous ne pouvons malheureusement pas l'éviter mais nous ferons remonter l'information concernant le personnel. Au plaisir de vous accueillir à Chanteloup une prochaine fois :)

    El alojamiento - Emplacement Confort Classic

    Privacy

    La pousiere du chemin - personnel roule assez vite quand il ne guide pas un client

  • Publicado el 17/07/2022 - Entre amis Emplacement Confort Classic del 09/07/2022 al 10/07/2022
    10 / 10

    El establecimiento

    Séjour entre amis,emplacement dans le potager.

    Non

    Respuesta del establecimiento

    Un grand merci pour cette incroyable note, au plaisir de vous revoir à Chanteloup

    El alojamiento - Emplacement Confort Classic

    Emplacement dans le potager

    Aucune remarque

  • Publicado el 14/07/2022 - En famille avec enfant(s) Emplacement Confort Classic del 08/07/2022 al 11/07/2022
    9,22 / 10

    El establecimiento

    Lieu remarquable, paisible, nature, avec une belle piscine pour petits et grands

    Le restaurant est en transition, pour un changement futur. La gérance du restaurant, les cuisiniers qui sont en place, le service, la qualité, et les prix excessifs de la carte, ne sont pas en adéquation avec ce type d’établissement. Avec une brasserie type qualité, et des prix corrects, nous aurions déjeuner, dîner à plusieurs reprises sans hésiter. Les propriétaires du château en ont pleinement conscience et font leur maximum pour y remédier. Pour cette année, il faudra faire avec.

    Respuesta del establecimiento

    Merci beaucoup pour ce commentaire très très positif, au plaisir de vous revoir à Chanteloup

    El alojamiento - Emplacement Confort Classic

    En harmonie avec la nature

    Tout est bien

  • Publicado el 08/07/2022 - En jeune couple Emplacement Confort Classic del 02/07/2022 al 03/07/2022
    7,75 / 10

    El establecimiento

    Joli classe

    Douche

    Respuesta del establecimiento

    Merci beaucoup pour cette belle note, au plaisir de vous revoir à Chanteloup

    El alojamiento - Emplacement Confort Classic

    Je sais pas

    Douche triste

  • Publicado el 05/07/2022 - Entre amis Emplacement Confort avec ?vacuation E.U del 30/06/2022 al 04/07/2022
    9,71 / 10

    El establecimiento

    PERSONNEL : accueil - disponibilité - engagement - aimabilité = SUPER Si la dame sympathique blonde à l'accueil est la gérante et si c'est Valérie avec la quel la réservation a été opérée : félicitations, chapeau et respect > Super - au plaisir SITE : très beau avec des emplacements spacieux - sanitaire en suffisance et propre - très beau cadre (environnement - bar - terrasse - emplacements - personnel) - le restaurant nous n'y avons pas eu recourt donc pas d'évaluation

    * juste le premier soir : catastrophe au niveau de la cuisine, personnel complètement débordé, dépassé et stressé - pas moyen d'avoir 2 pizzas à emporter * et dimanche soir pour le cochon à la broche - sur 3/4 hrs, les premiers cochons sur 2 pattes s'étaient déjà servis au moins 2 fois et pour les correctes qui passaient après une 1. fois on pesait déjà les rations - mais c'était plus de la faute des égoïstes qui mangent comme ce qu'ils ont mangé ;o) que de la votre. * et en partant que la citerne pour vidanger les eaux usées (grises) était bloquée par des toilettes dressées dessus

    Respuesta del establecimiento

    Merci beaucoup pour votre retour Une meilleure organisation sera mise en place l'année prochaine pour le cochon. C'était notre 1ere et la gestion de 700 personnes n'est pas simple.

    El alojamiento - Emplacement Confort avec ?vacuation E.U

    eh ben,- à vrai dire tout

    ce serait se plaindre à très haut niveau, ce que je ne faits pas - les 3 petits points bémols je les ai relevé ci-avant

  • Publicado el 04/07/2022 - En famille avec adolescent(s) Emplacement Confort Classic del 30/06/2022 al 03/07/2022
    8,25 / 10

    El establecimiento

    Propreté, le cadre

    Animation devrait plutôt se faire dans une grande tonnelle que dehors

    Respuesta del establecimiento

    Merci beaucoup pour votre commentaire et vote belle note, ceci étant, nous ne comprenons pas bien votre remarque, comment faire un concours de voiture ou un cochon grillé sous une grande tonnelle ?

    El alojamiento - Emplacement Confort Classic

    Le cadre et les accès

  • Publicado el 04/07/2022 - Entre amis Emplacement Confort Classic del 01/07/2022 al 03/07/2022
    9,38 / 10

    El establecimiento

    Un cadre toujours aussi agréable Espaces communs toujours aussi propres

    Respuesta del establecimiento

    Merci mille fois, au plaisir de vous recevoir une autre fois

    El alojamiento - Emplacement Confort Classic

    espace

  • Publicado el 30/06/2022 - En couple senior Emplacement Confort Classic del 28/06/2022 al 29/06/2022
    9,14 / 10

    El establecimiento

    Le cadre majestueux, l'accueil, l'ambiance

    Emplacement sanitaires un peu éloignés

    Respuesta del establecimiento

    Merci beaucoup pour votre très belle note

    El alojamiento - Emplacement Confort Classic

    cadre, espace

    RAS

  • Publicado el 30/06/2022 - Autre Emplacement Confort Classic del 27/06/2022 al 28/06/2022
    10 / 10

    El establecimiento

    The whole stay was perfect. The staff, the breakfast, we really love this place

    Respuesta del establecimiento

    Thank you so much, this review is brillant !

    El alojamiento - Emplacement Confort Classic

    lots of space and privacy in the woods

  • Publicado el 27/06/2022 - Individuel
    8,57 / 10

    El establecimiento

    Cadre agréable et calme

    La lumière des lampadaires diffusant toute la nuit. Très très gênante pour dormir ( sans parler de la nuisance pour la faune et la flore) et complètement inutile. Quel gâchis !

    Respuesta del establecimiento

    Merci beaucoup Marie-Hélène pour cette belle note. En ce qui concerne la lumière, c'est effectivement une très bonne remarque, il nous faudrait des lumières qui s'allume au passage des personnes, j'en prends bonne note :)

    El alojamiento -

    Les emplacements

  • Publicado el 18/06/2022 - En jeune couple Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 17/06/2022 al 18/06/2022
    8,71 / 10

    El establecimiento

    Le cadre est magnifique, les propriétaires absolument charmants et par ces temps de grande chaleur la piscine était le meilleur endroit

    Le magasin paraît très vide et en désordre. Au restaurant ça patauge un petit peu

    Respuesta del establecimiento

    Merci beaucoup pour cet avis positif et intéressant. Nous ferons de notre mieux pour améliorer ce qui doit l'être.

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    De l'espace, quelque chose d'hors du commun

  • Publicado el 14/06/2022 - Entre amis Emplacement Confort Classic del 10/06/2022 al 13/06/2022
    10 / 10

    El establecimiento

    My group of friends have been coming to your campsite for the 24hr Le Mans for twelve years now. Thoroughly enjoy the stay every time, beautiful location and a warm welcome as ever, thank you.

    The hog roast was not acceptable. Dominique used to produce a stunning bbq with a choice of meats and vegetables. We had no idea what the starter was, the pork was served by youths who were not separating out grissle from meat, beans were the only choice of vegetable, but as soon as we had finished ours, chips suddenly appeared. 5 out of the 8 of us had not been before, but myself and other veterans were very excited about the Sunday BBQ and encouraged them all to buy tickets. That was embarrassing. One of them abandoned it and bought a separate meal at the restaurant for a further 20 euros.

    Respuesta del establecimiento

    Thank you very much for this important feedback. We had a talk with the restaurant manager and you are right, it really needs to be improved. The restaurant was supposed to have staff wich did not come, it is so hard today to find people who want to work in a restaurant. We will work on that.

    El alojamiento - Emplacement Confort Classic

    Beautiful setting as always

    Nothing, all good

  • Publicado el 13/06/2022 - En famille avec adolescent(s) Emplacement Confort Classic del 11/06/2022 al 12/06/2022
    7,71 / 10

    El establecimiento

    Ambiance calme et confortable

    Transport au circuit trop chère.

    Respuesta del establecimiento

    Many thanks for this comment, see you maybe next year at Chanteloup

    El alojamiento - Emplacement Confort Classic

    Entretenue

  • Publicado el 30/05/2022 - En famille avec enfant(s) Emplacement Confort Classic del 28/05/2022 al 29/05/2022
    10 / 10

    El establecimiento

    un joli arrêt pour les campingcaristes une bâtisse magnifique vue sur le lac un domaine grandiose en pleine forêt cadre idyllique nombreuses prestations jeux pour enfants piscine salle tv repos jeux bar restaurant sanitaires au top et pour finir en beauté tout est aménagé avec goût Des proprios et personnel attentifs un grand Merci pour cette pause bonne continuation angélique Jérôme et Anoli

    Respuesta del establecimiento

    Encore un grand merci pour ce commentaire élogieux, au plaisir de vous revoir à Chanteloup

    El alojamiento - Emplacement Confort Classic

    Parfait

  • Publicado el 12/09/2021 - En couple senior Emplacement Confort Classic del 09/09/2021 al 11/09/2021
    8,86 / 10

    El establecimiento

    Calme, tranquillité, cadre, belle situation.

    Vaisselle, eau pas assez chaude mais se justifie peut-être par la fin de saison.

    El alojamiento - Emplacement Confort Classic

    Caravaning, beaux emplacements dégagés.

  • Publicado el 07/09/2021 - En couple senior Emplacement Confort Classic del 03/09/2021 al 05/09/2021
    9,38 / 10

    El establecimiento

    Camping dans un parc boisé de château du 19 e siècle. Environnement calme et très beau. Très proche du Mans. Accueil très sympathique.

    Respuesta del establecimiento

    Merci beaucoup pour cette super note. en ce qui concerne l'éclairage, nous ferons de notre mieux pour améliorer cette partie-là. Au plaisir de vous revoir :)

    El alojamiento - Emplacement Confort Classic

    Emplacements spacieux et variés soit dans le parc près du château ou dans la partie boisée.

    Eclairage à la nuit tombée insuffisant.

  • Publicado el 07/09/2021 - En couple senior Emplacement Confort Classic del 03/09/2021 al 04/09/2021
    10 / 10

    El establecimiento

    Quel plaisir de camper dans les jardins du château. L’aménagement est ideal pour se détendre. L’accueil est très chaleureux . Nous avons beaucoup profité de ce séjour. Merci!

    Respuesta del establecimiento

    Quelle belle note et quel joli commentaire sur le domaine. Nous sommes ravis que vous ayez apprécié votre séjour et serions ravis de vous accueillir de nouveau à Chanteloup

    El alojamiento - Emplacement Confort Classic

    Merveilleuse vue sur le château

  • Publicado el 05/09/2021 - En couple senior Emplacement Confort Classic del 31/08/2021 al 01/09/2021
    9,14 / 10

    El establecimiento

    La nature et la tranquilité dans les environs.

    Il manque l'internet sür l'eplacement, mal ou cher. Quand on voyage, l'internet est essenciel, surtout si on n'est pas membre de la EU. i.e. pour les Suisses. Pendant tout le voyage nous avions ce problème

    Respuesta del establecimiento

    Merci pour votre retour. Nous comprenons parfaitement votre demande, l'année prochaine, la fibre sera installée à Chanteloup, ce service sera donc beaucoup plus opérationnel :)

    El alojamiento - Emplacement Confort Classic

    Tranquilité et la nature

    rien

  • Publicado el 04/09/2021 - En famille avec bébé(s) Chambre 2 lits appartement del 02/09/2021 al 03/09/2021
    7,57 / 10

    El establecimiento

    Pleasent stay overall. The check in was a bit confusing, but the staff was new so understandable. Restaurant is not great, the food needs a little more attention. Pizza’s for take out are okay.

    Our camping place was appearently also the parking lot for the gites. 6 cars parked on your spot spoils the experience of the quiet terrain this campsite has to offer. Would we have known this, we definitely would have choose another spot. In addition the cars keep driving around over the campsite (this was sept 3) the entire evening. The charme of the campsite is the space and view, so maybe allocate a specific parking spot for these cars somewhere else?

    Respuesta del establecimiento

    Thank you for this very important feedback. The young people who rented the gite did not follow the rules and as they arrived very late we could not intervene until the next morning. There is a parking for those who come back very late, we will be much more vigilant in the future. See you soon in Chanteloup

    El alojamiento - Chambre 2 lits appartement

    Small but good, beds are soft

  • Publicado el 01/09/2021 - En couple senior Emplacement Confort Classic del 29/08/2021 al 31/08/2021
    9,75 / 10

    El establecimiento

    Nature.calme.acceuillant.charmant

    Respuesta del establecimiento

    Merci beaucoup pour cet avis très positif et serions absolument ravis d vous accueillir une nouvelle fois à Chanteloup

    El alojamiento - Emplacement Confort Classic

    La vue.la grandeur de l espace

  • Publicado el 30/08/2021 - En famille avec enfant(s) Emplacement Confort Classic del 12/08/2021 al 13/08/2021
    8,88 / 10

    El establecimiento

    aggréable

    Respuesta del establecimiento

    Merci beaucoup pour cet avis très positif et ferons de notre mieux pour améliorer la partie restauration.

    El alojamiento - Emplacement Confort Classic

    Le site, l'acceuil chaleureux

    Le restaurant pourrait-être amélioré (menu, qualité)

  • Publicado el 30/08/2021 - En famille avec enfant(s) Emplacement Confort Classic del 25/08/2021 al 26/08/2021
    10 / 10

    El establecimiento

    Calme, belle vue, des hôtes agréables, bon restaurant,

    Respuesta del establecimiento

    Merci mille fois pour cette incroyable note, nous sommes ravis et ferons de notre mieux pour conserver ce niveau :) au plaisir de vous accueillir une nouvelle fois à Chanteloup

    El alojamiento - Emplacement Confort Classic

    Le calme, la belle vue

  • Publicado el 26/08/2021 - En famille avec enfant(s) Emplacement Confort Classic del 24/08/2021 al 25/08/2021
    8,22 / 10

    El establecimiento

    L’accueil chaleureux , le cadre bucolique , les services et activités mises à disposition , la propreté du site , le calme et le sentiment de sécurité .

    Un seul point négatif . Lors de notre arrivée , la personne nous accueillants , m’a demandé de noter sur un simple bout de feuille , mes noms , prénom et adresse mail sans plus de précisions ou autres vérifications . Je procède au règlement de la facture qui me sera envoyé par mail . Sur la dite facture , je me rend compte que me sont facturés des frais de dossier pour un montant de 10 € … Pour le coup , je trouve que le prix du papier est très élevé .

    Respuesta del establecimiento

    Bonjour Merci pour votre retour. Concernant les frais de dossier, cela correspond à la gestion complète du dossier, de votre arrivée jusqu'à votre placement sur le site. Le fait d'écrire sur un papier votre nom et adresse pour créer votre fiche client doit être plus simple pour la personne qui vous a accueillit qui n'est pas forcement un Français. Pour rappel, les frais de dossier sont offert à partir de la 2eme nuit. A très bientôt à Chanteloup

    El alojamiento - Emplacement Confort Classic

    L’espace de chaque emplacement .

  • Publicado el 24/08/2021 - En couple senior Emplacement Confort Classic del 12/08/2021 al 15/08/2021
    9,14 / 10

    El establecimiento

    ombre

    restauration chere et pas bonne

    Respuesta del establecimiento

    Thank you for this super grade. The restaurant is managed by an external service provider but we will do our best to improve that part

    El alojamiento - Emplacement Confort Classic

    ombre

    pas assez de haies délimitant les emplacements

  • Publicado el 23/08/2021 - En famille avec enfant(s) Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 16/08/2021 al 18/08/2021
    9,78 / 10

    El establecimiento

    After staying here, we all decided this is the best campsite we have ever been to. If only the restaurant would offer some more quality then it would be perfect.

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Very good space to play and relax

  • Publicado el 18/08/2021 - En famille avec enfant(s) Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas del 15/08/2021 al 18/08/2021
    7,78 / 10

    El establecimiento

    Chateau Spacious pitches

    -

    Respuesta del establecimiento

    Thank you very much for this nice comment

    El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas

    Spacious pitch

    -

  • Publicado el 17/08/2021 - En famille avec adolescent(s) Emplacement Confort Classic del 08/08/2021 al 12/08/2021
    7,67 / 10

    El establecimiento

    Agréable. Les activités ont plu.

    Quand même pas mal de bruit de la route à côté.

    Respuesta del establecimiento

    Merci beaucoup pour votre commentaire

    El alojamiento - Emplacement Confort Classic

    Bons emplacement, suffisamment spacieux.

  • Publicado el 16/08/2021 - En famille avec adolescent(s) Emplacement Confort Classic del 11/08/2021 al 12/08/2021
    10 / 10

    El establecimiento

    Nice enviroment

    Respuesta del establecimiento

    Great grade, the best, we are very happy that you enjoyed your stay at Chanteloup, thank you very very much !

    El alojamiento - Emplacement Confort Classic

    Large

  • Publicado el 14/08/2021 - En couple senior Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 11/08/2021 al 14/08/2021
    10 / 10

    El establecimiento

    Très beau, très propre, un endroit avec du style, des produits de boulanger délicieux, tout le monde est de bon humeur, il n'y manque rien!

    Respuesta del establecimiento

    We are very happy to see that you had a great stay at Chanteloup, and we will do our best next year again, take care :)

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    L'emplacement 2 auprès des rosiers est dimensionné généreusement pour notre petite caravane et la voiture.

    Les voitures qui rentrent ou arrivent vers le soir et qui ne vont pas très lentement sur la route empierrée derrière nous font quelque poussière....

  • Publicado el 10/08/2021 - En famille avec adolescent(s) Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas del 31/07/2021 al 06/08/2021
    7,75 / 10

    El establecimiento

    Er staan overal zitjes en zitbanken bij het zwembad die vrij te gebruiken zijn. Ideaal!

    Na 23.00u is het nog vaak rumoerig. Hoewel dat op obze bosplaats meeviel. Een enkele keer kwam er vanaf de vuurplaats tot diep in de nacht (na 3.00u) nog veel herrie.

    Respuesta del establecimiento

    Thank you for your comment and your good note. We are sorry that you were disturbed by the noise, we thought the camp fire was quite far away and did not disturb anyone, but apparently we were wrong. We will make sure it doesn't happen again and would be delighted to welcome you again at Chanteloup.

    El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas

    Zeer ruime plaats in het bos met eigen watertappunt.

  • Publicado el 09/08/2021 - En famille avec bébé(s) Emplacement Confort Classic del 30/07/2021 al 31/07/2021
    9,78 / 10

    El establecimiento

    Activities for children The barbecue night The bar at the esplanade of the castle The indoor part for rainy days + Everything else

    Warmer swimming pool Longer opening season A sixth star (they do worth it to be created for them!)

    Respuesta del establecimiento

    Waou, fantastic review, thanks a lot ! We would be really glad to see you next year :)

    El alojamiento - Emplacement Confort Classic

    The space and arrangements of the pitches

    Weather! (please order a few more sunny days next time)!

  • Publicado el 03/08/2021 - En couple senior Emplacement Confort Classic del 01/08/2021 al 02/08/2021
    9,57 / 10

    El establecimiento

    La verdure du site et les aménagements pour les enfants

    Les frais de dossier ne devraient pas exister. Nous n'avons jamais vu cela.

    Respuesta del establecimiento

    Merci beaucoup pour avoir pris le temps de déposer votre avis. Pour information, les frais de dossier sont offerts à partir de la deuxième nuit. Pour rappel, les chiens également sont gratuits à Chanteloup et ce n'est pas courant :-) A très bientôt à Chanteloup

    El alojamiento - Emplacement Confort Classic

    Spacieux et calme

  • Publicado el 02/08/2021 - En famille avec enfant(s) Emplacement Confort Classic del 20/07/2021 al 24/07/2021
    9,44 / 10

    El establecimiento

    On est arrivé pour 2 nuits. Parce que c'était la première fois que nous avons payé plus de 40 euro par nuit. Mais le camping c'était vraiment bien! Le Dream Team est magnifique. Le camping est tranquille, des très grand places, tout est bien nettoyé... Donc on a resté 2 nuits plus. Nous voudrons vraiment retourner!

    Il y a beaucoup des places sur le camping. Cet été c'était vraiment calme, mais je ne connais pas le camping complet.

    Respuesta del establecimiento

    Thank you so much, c'est super comme note ! During a normal season, when there is a lot of people on site, it doesn't feel like it's crowded because it's big !

    El alojamiento - Emplacement Confort Classic

    Très grand place! Ombrageux! Parfait

    Rien!

  • Publicado el 01/08/2021 - En famille avec enfant(s) Emplacement Confort Classic del 26/07/2021 al 27/07/2021
    7,44 / 10

    El establecimiento

    Très belle endroit un accueil familial très sympa , le soir on a eu le droit à un pot d accueil très convivial petit hic le discours fut en anglais en étant français nous avons rien compris …. Dommage

    Respuesta del establecimiento

    Merci pour toutes ces remarques positives et désolés pour le discours en anglais, nous avons en général une clientèle anglaise et néerlandaise, mais la prochaine fois nous le ferons dans les deux langues

    El alojamiento - Emplacement Confort Classic

    Top cadre magnifique

  • Publicado el 30/07/2021 - En famille avec enfant(s) Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas del 29/07/2021 al 30/07/2021
    10 / 10

    El establecimiento

    Très beau domaine, bien entretenu.

    Respuesta del establecimiento

    Merci beaucoup, et c'est avec grand plaisir que nous vous accueillerons à Chanteloup

    El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas

    Calme, comme demandé. Nous regrettons de n’avoir réservé qu’une nuit d’étape, pour un prochain séjour nous prévoirons plus de temps pour découvrir le domaine.

  • Publicado el 28/07/2021 - En famille avec enfant(s) Huts in the woods del 14/07/2021 al 18/07/2021
    10 / 10

    El establecimiento

    le cadre est magnifique, au calme dans la forêt du domaine. La cabane est très bien équipée. Les propriétaires et l'ensemble de l'équipe est très sympa et très pro. Beaucoup d'activité pour les enfants

    Respuesta del establecimiento

    Merci pour ce message très positif et encourageant. C'est avec grand plaisir que nous vous accueillerons à Chanteloup !

    El alojamiento - Huts in the woods

    cabane très fonctionnel et cosy

  • Publicado el 23/07/2021 - En famille avec adolescent(s) Cabanes en bois tout confort del 14/07/2021 al 18/07/2021
    9,56 / 10

    El establecimiento

    Bel environnement, équipements complets et réalisés avec goût

    Respuesta del establecimiento

    Merci beaucoup pour cette belle note, nous serions ravis de vous revoir à Chanteloup

    El alojamiento - Cabanes en bois tout confort

    Neuve, très bon état

    Literie très ferme ( mais ça c’est une affaire de goût !)

  • Publicado el 17/07/2021 - En famille avec enfant(s) Glamping 4 personnes del 25/06/2021 al 27/06/2021
    10 / 10

    El establecimiento

    Un personnel sympathique et très aimable à l'écoute de ses clients. Une expérience en pleine nature dans un énorme tente confortable à 1 mètre d'un lac ! BBQ, piscine, la pêche, du bateau et d'autres activités en pleine nature ... que demander de plus :)

    Respuesta del establecimiento

    Merci mille fois pour ce message très positif et cette très bonne note :) Au plaisir de vous recevoir à Chanteloup !

    El alojamiento - Glamping 4 personnes

    Première fois dans un Glamping, une belle découverte surtout en pleine nature à côté d'un château !

  • Publicado el 17/07/2021 - En famille avec enfant(s) Emplacement Confort Classic del 04/07/2021 al 12/07/2021
    7,56 / 10

    El establecimiento

    Recommandable

    Respuesta del establecimiento

    Bonjour Nous avons été ravi de vous accueillir à Chanteloup avec vos 5 petits enfants. Merci pour vos remarques. Pouvez vous nous contacter pour échanger sur la note attribué en "confort", nous ne comprenons pas ce que vous voulez dire et nous souhaitons améliorer votre prochain séjour à Chanteloup. Merci

    El alojamiento - Emplacement Confort Classic

    Superbe site

  • Publicado el 16/07/2021 - Entre amis Appartement du commun del 18/06/2021 al 20/06/2021
    10 / 10

    El establecimiento

    Accueil lieu emplacement

    Respuesta del establecimiento

    Merci beaucoup pour cette super note, au plaisir de vous accueillir de nouveau à Chanteloup :)

    El alojamiento - Appartement du commun

    Spacieux

    Indication à préciser

  • Publicado el 02/06/2021 - En famille avec enfant(s) Cabanes en bois tout confort del 22/05/2021 al 24/05/2021
    9,44 / 10

    El establecimiento

    la quiétude des lieux

    Respuesta del establecimiento

    Merci beaucoup pour cette très belle évaluation, à très bientôt !

  • Publicado el 29/05/2021 - En famille avec enfant(s) Cabanes en bois tout confort del 21/05/2021 al 24/05/2021
    9,4 / 10

    El establecimiento

    très agréable we familial malgré un climat humide, diversité d'activité en tout liberté

    Respuesta del establecimiento

    Merci beaucoup pour cette belle note et nous espérons vous revoir sous le soleil cette fois :)

    El alojamiento - Cabanes en bois tout confort

    super agencement

  • Publicado el 31/08/2020 - En famille avec enfant(s) Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 10/08/2020 al 13/08/2020
    9,64 / 10

    El establecimiento

    L'atmosphère de ce camping est très agréable, on se sent tout de suite bien. Les nouveaux propriétaires sont très investis pour que chacun passe un bon séjour. Nous étions avec notre petite fille de 2 ans qui a adoré la piscine, la ferme à l'entrée du domaine et le village des enfants. Notre chien a pu courir dans les bois du domaine avec grand plaisir. On s'est tout de suite senti en vacances et nous étions déçus de ne pas pouvoir rester plus longtemps !

    Respuesta del establecimiento

    Mille mercis pour cet avis très positif sur Chanteloup et nous serons ravis de vous accueillir une nouvelle fois sur le site, prenez soin de vous

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Nous avions un très bel emplacement avec beaucoup d'espace et une belle vue sur le château. Le positionnement des emplacements en cercle est très agréable.

  • Publicado el 21/08/2020 - En famille avec enfant(s) Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 01/08/2020 al 04/08/2020
    8,75 / 10

    El establecimiento

    The view and the space! The cosines of the castle’s parvise! THE EVENING (MAINLY THE BARBECUE) FULLY ORGANIZED BY THE MANAGING TEAM (named pertinently: The Dream Team!). It was a bit pricy for a campsite but IT DID WORTH THE PRICE! ++ The clientele was all adorable (and mostly fiddle to the site for quite a few year)! Now the is one more family among them!

    Swimming pool was quite cold for young kid (even with neoprene overalls)! The young lady relocated us three times before finding our pitch (first one given to us was occupied the second one found to be book for someone a few minutes later but the third one was OK)! The lady in charge of the kids activities did not speak French!

    Respuesta del establecimiento

    Merci beaucoup pour ce commentaire positif, nous ferons mieux pour votre emplacement la prochaine fois, nous serons ravis de vous accueillir une nouvelle fois à Chanteloup !

  • Publicado el 03/08/2020 - En couple senior Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 22/07/2020 al 24/07/2020
    10 / 10

    El establecimiento

    Swimming pool area

    Small toilet block by glamping not very private.

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Beautiful cottage garden location.

  • Publicado el 03/08/2020 - Individuel Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 21/07/2020 al 24/07/2020
    9 / 10

    El establecimiento

    Luxurious camping site, feels like an open air hotel. Welcoming and very friendly owners! Highly recommended.

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    I loved the camping spot in the woods! Quiet, relaxing, lots of birds singing in the morning, I even had a cat visiting ;-)

  • Publicado el 26/07/2020 - Individuel Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas del 12/07/2020 al 16/07/2020
    10 / 10

    El establecimiento

    Tout était parfait

  • Publicado el 04/10/2022 - OAP couple Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas del 29/08/2022 al 30/08/2022
    9,71 / 10

    El establecimiento

    The chateau and surroundings are stunningly beautiful. The part of then site we were on was very peaceful. The facilities were pleasant and clean. Lots of places to walk with our dog.

    Respuesta del establecimiento

    Many thanks for this really positive comment

    El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas

    Beautiful woodland, peaceful surroundings

    No

  • Publicado el 13/09/2022 - Other Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 03/09/2022 al 09/09/2022
    9,88 / 10

    El establecimiento

    2nd visit here really quiet, beautiful location Pleasant helpful staff

    Respuesta del establecimiento

    Many thanks for this very positive comment, we appreciate

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Good sized pitch

  • Publicado el 12/09/2022 - Other Emplacement Confort Classic del 28/08/2022 al 29/08/2022
    10 / 10

    El establecimiento

    Easy check-in with no booking. Lovely helpful bilingual staff. Great pitch with our van. The pool was gorgeous. The restaurant was a little pricey and no vegan options at all. But.. they were really helpful in putting something together for us. The showers were hot and clean and the all the buildings and surroundings are beautiful. Lovely bar and outside seating area with wifi. I will definitely be going back.

    No vegan options on the menu in the restaurant. Only salad and 1 pizza option for vegetarian. .

    Respuesta del establecimiento

    Thank you so much, exceptionnal grade, we are very happy you enjoyed you stay at Chanteloup

    El alojamiento - Emplacement Confort Classic

    It was all pretty flat which was good as we didnt have chocks for levelling. They happily let us move to a particularly flat spot when we explained. It was also spaced out enough from the neighbours.

  • Publicado el 12/09/2022 - OAP couple Emplacement Confort Classic del 09/09/2022 al 11/09/2022
    10 / 10

    El establecimiento

    What a beautiful place to park our motorhome so picturesque very friendly husband loved the fishing lake lovely family place to stay would love to take my grandchildren

    No

    Respuesta del establecimiento

    Thank you very much for your feedback on Chanteloup We were delighted to show you the estate See you soon

    El alojamiento - Emplacement Confort Classic

    Loved how lovely it was the staff very friendly and felt like we stayed somewhere special the views from every angle just fab

    No

  • Publicado el 11/09/2022 - OAP couple Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 06/09/2022 al 07/09/2022
    7,86 / 10

    El establecimiento

    Beautiful quiet surroundings and extremely friendly and helpful staff.

    No

    Respuesta del establecimiento

    Thank you so much for this great review

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Spacious pitch under a tree.

    No

  • Publicado el 06/09/2022 - OAP couple Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas del 04/09/2022 al 05/09/2022
    10 / 10

    El establecimiento

    Beautiful grounds gorgeous Chateau. Very dog friendly. Very welcoming. Fab restaurant. Lovely stay. Totally recommend.

    Respuesta del establecimiento

    Super grade, beautiful comment, we are so happy

    El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas

    The view of the Chateau

  • Publicado el 05/09/2022 - Other Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas del 03/09/2022 al 05/09/2022
    9,86 / 10

    El establecimiento

    Spacious pitch, water close by. Friendly and very helpful staff.. let me change booked pitch to be near amenities..

    Nothing to dislike about this site.

    Respuesta del establecimiento

    Thank you so much, what a brilliant grade and review, we are very happy you enjoyed your stay

    El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas

    Changed pitch to just with elec, very near main block

    Nothing to dislike

  • Publicado el 03/09/2022 - Other Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 01/09/2022 al 03/09/2022
    7,57 / 10

    El establecimiento

    We had a fabulous stay & felt great due to few pitches being occupied! Extremely friendly staff, great restaurant (if a little expensive), great bar & the facilities cannot be faulted. Met some lovely people & Rosie dog catered for!

    Cost of French wine!

    Respuesta del establecimiento

    Thank you so much, what a great review !

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Extremely large pitches & close to facilities

    The sand!!

  • Publicado el 02/09/2022 - Young couple Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas del 30/08/2022 al 02/09/2022
    5,71 / 10

    El establecimiento

    Fresh Bread delivery in morning

    Isolated pitches in woods, facilities by main house so a trek through woods for toilets and showers Pitch was covered in ants. Planned to stay 3 nights but left after 1 night

    Respuesta del establecimiento

    Thank you very much for this feedback. You chose a pitch with water drainage, they are a bit far away because you can use you own toilets but we have many other pitches near the castle, at the reception when you arrive, you always have the choice to move to another pitch :). Concerning the ants, we are so sorry but it is a campsite and you are in the nature :)

    El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas

    Water, drainage and electric on pitch

  • Publicado el 31/08/2022 - Family with child(ren) Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 20/08/2022 al 27/08/2022
    10 / 10

    El establecimiento

    We loved the layout of the site, how much there was to do, how helpful and friendly the staff were and the pool!

    Respuesta del establecimiento

    Thank you so much for this brilliant grade and very positive review

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    There was loads of space so we felt part of the campsite but had loads of privacy

  • Publicado el 31/08/2022 - Other Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 29/08/2022 al 31/08/2022
    8,29 / 10

    El establecimiento

    Lovely pitch

    Showers were not clean

    Respuesta del establecimiento

    Hello, thank you very much for the feedback. The toilets and showers are regularly cleaned, twice a day, but we will do our best to improve that part

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Big pitch

    Nothing

  • Publicado el 30/08/2022 - Family with child(ren) Emplacement Confort Classic del 27/08/2022 al 29/08/2022
    9,11 / 10

    El establecimiento

    Been to Chateau de Chanteloup a number of times, always get a friendly and helpful welcome to this lovely site. Well sized pitches, nice clean facilities and a lovely pool.

    Respuesta del establecimiento

    Very beautifull grade, thank you so much, we are happy you enjoyed your stay at Chanteloup

    El alojamiento - Emplacement Confort Classic

    Big pitches, clean facilities.

  • Publicado el 30/08/2022 - Family with child(ren) Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 05/08/2022 al 08/08/2022
    8,44 / 10

    El establecimiento

    Lovely campsite, lots to do for the kids, really nice vibe, we'll definitely come again.

    Despite reserving bikes there was a mixup and they weren't available when we came to collect them.

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Really nice spot, easy access to electricity, felt very peaceful.

    Another family were placed about 1 meter away from us despite the rest of the field being completely empty. I think people should be given more freedom to choose a pitch rather than having to stick to their reserved spot.

  • Publicado el 29/08/2022 - Family with child(ren) Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 22/08/2022 al 29/08/2022
    8 / 10

    El establecimiento

    Campsite is still a beautiful and relaxing stay.

    The chateau is starting g to look a little run down, and the shop opening times could be improved to allow purchases for that evening.

    Respuesta del establecimiento

    Thank you for this great feedback, we will do our best to improve that part for next year :)

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Pitch location and amenities were good.

    N/a

  • Publicado el 28/08/2022 - Family with child(ren) Emplacement Confort Classic del 24/08/2022 al 26/08/2022
    8,44 / 10

    El establecimiento

    Beautiful location and grounds. Staff are very efficient and food was lovely.

    Respuesta del establecimiento

    Super comment, thank you very much

    El alojamiento - Emplacement Confort Classic

    Grass pitch with plug in

  • Publicado el 27/08/2022 - OAP couple Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas del 24/08/2022 al 26/08/2022
    7,14 / 10

    El establecimiento

    General atmosphere

    Respuesta del establecimiento

    Thank you very much, as for the grounds, I don't think we have many solutions but we will study the issue

    El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas

    It was OK but ground was very soft.

  • Publicado el 27/08/2022 - Family with teenager(s) Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas del 21/08/2022 al 23/08/2022
    9,56 / 10

    El establecimiento

    Spacious pitches, lovely pool and bar area

    No

    Respuesta del establecimiento

    Thank you so much, brilliant review, we appreciate :)

    El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas

    Secluded, spacious pitches with good shade

  • Publicado el 27/08/2022 - Family with teenager(s) Emplacement Confort Classic del 22/08/2022 al 26/08/2022
    5,11 / 10

    El establecimiento

    Chantelooup is a special place and there is no other campsite that I like the ambiance of as much. However it is becoming over priced and does not really warrant the price or the rating of 5 stars in its present state. Upkeep of the grounds is good but not as good as it should be with planting not maintained, we might have a drought but there is no excuse for weeds. Cleanliness of dated sanitary facilities could be much better and all toilets and washrooms need updating to maintain the star rating.

    The restaurant service, food and price does not reflect the 5 Stars (mind you it never has in 20 Years). There is no longer a shop of any use, it used to have provisions now it's a few bottles of drink and a jar of mayo!

    Respuesta del establecimiento

    Thank you for your feedback and sorry for your negative feeling. Several points: - The restaurant and the grocery shop which are under management are not up to scratch this year and we will have to do better next season which will not be really difficult. - Concerning the tariff, it has not changed for 5 seasons despite the numerous increases in charges (water, electricity, ....) - Concerning the weeds, we have chosen not to use chemical products which are harmful to nature. So indeed there are more weeds growing despite our regular visits. We will probably have to come and remove them more often. - Concerning the sanitary facilities, there is a renovation project for the 2023 season. Thank you Translated with www.DeepL.com/Translator (free version)

    El alojamiento - Emplacement Confort Classic

    Its a pitch. I like the way vehicles are asked to park looking inwards but this was not fully maintained during my stay

    if you want to make the site better try to level the pitches, many of them slope too much

  • Publicado el 27/08/2022 - Family with teenager(s) Apartamento - 2 habitaciones + 2 baños del 23/07/2022 al 30/07/2022
    5,11 / 10

    El establecimiento

    Pool facilities great, restaurant food lovely, overall a beautiful site.

    I have lots of comments to make but there aren’t enough characters in this text box. Please can you contact me to receive my review.

    Respuesta del establecimiento

    Thank you for the general feedback as for your stay in the Petit Appartement, if you had a bad experience why didn't you tell us about this earlier? At the reception we are at your disposal. Just for you to know, the campsite is a five star campsite but the rating does not include the gites and accomodations. You can send us an email, absolutely no problem, we will be very happy to answer you :)

    El alojamiento - Apartamento - 2 habitaciones + 2 baños

    Please contact me for a full review

    -

  • Publicado el 27/08/2022 - Family with child(ren) Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 19/08/2022 al 26/08/2022
    9,78 / 10

    El establecimiento

    Fab. Beautiful place, beautiful chateau, lovely lovely staff. The bar is a delight… overlooking space for kids to ride bikes, play table football, pool and so on. Loads of greenery, super lake with a row boat, lovely pool (cold but nice) and even a decent restaurant.

    Nope!

    Respuesta del establecimiento

    Beautifull grade and comment, thank you so much, we are very happy you liked your stay at Chanteloup :)

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Perfect.

  • Publicado el 27/08/2022 - Other Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas del 21/08/2022 al 23/08/2022
    8 / 10

    El establecimiento

    The setting is beautiful and the range of different types of pitches is great. We stayed in the woods which was peaceful. Staff were very friendly and helpful and everything was clean and tidy.

    The restaurant wasn’t very good at all. It didn’t match the grandeur of the grounds or the setting. The marquees were old with bad lighting and should have been swept of leaves etc from the roof tops . It needs some form of flooring. We took our dogs and they were covered in sand and bits by the end. When we arrived the three staff were sitting chatting and didn’t acknowledge us. The menu was okay but far too overpriced for the quality of the food and there wasn’t enough choice of drinks. We were there for three nights and the daily menu didn’t change. We were really disappointed

    Respuesta del establecimiento

    Hello, great thank for this important feedback, the restaurant will not be the same next year, that is for sure

    El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas

    The pitches were lovely. Spacious and pretty level. We were in the woods this time and it was cool and shaded with just enough coverage to let some sunshine through. It was great to have water and a drain really close by.

  • Publicado el 26/08/2022 - Young couple Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 23/08/2022 al 26/08/2022
    9,12 / 10

    El establecimiento

    The site as usual was great one of our favourite places to come every year the actual site didn’t disappoint

    Yes the shop was pointless it was never big but had day to day things, also the restaurant we always have eaten there but this year what a disappointment over priced and standard of food was poor , after 9 years I would say this is letting the château down unfortunately, without fail we always stopped here for a few days on our way home to Scotland, I would have to think next year and call before booking to see if these items had been changed , hopefully something can be done to bring it back to its first class status we have enjoyed for 8 years and we would come back

    Respuesta del establecimiento

    Thank you for this super grade and important feedback. As you may know, the restaurant is not us and we will not work with him next year !

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    The pitch was perfect

    None

  • Publicado el 25/08/2022 - Family with teenager(s) Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 16/08/2022 al 17/08/2022
    8,22 / 10

    El establecimiento

    Beautiful

    Restaurant was not working to its best. A wasted opportunity for all. A real shame for the château.

    Respuesta del establecimiento

    Thank you so much for this great feedback. The restaurant is not us and we will not work with him next year, that is for sure

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Facing the château and the way it is done is very special. Well done, thank you.

  • Publicado el 25/08/2022 - Family with child(ren) Emplacement Confort Classic del 14/08/2022 al 21/08/2022
    8,78 / 10

    El establecimiento

    Everything you need all in one place for a super family holiday. Spacious pitches, great facilities. We’ve been returning year after year and always enjoy our visit. We had a meal in the restaurant and enjoyed it as much as in the past (despite having read some negative reviews recently). Valerie and Benoit (and the team) have tried to maintain the Chanteloup spirit whilst making some new additions in the form of cabins in the woods. We extended our stay to enable us to attend the Saturday night bbq, which is always a fun event. The children (aged 12&9) also enjoyed the two movie nights!

    The site was a little quieter than usual (maybe people still getting back to things post covid) and it did feel like it had lost a little bit of its soul. There also seemed to be fewer activities than usual and less of a noticeable presence of both owners and the dream team.

    Respuesta del establecimiento

    Thank you very much, we will keep this great feedback in mind :)

    El alojamiento - Emplacement Confort Classic

    Lots of space, electricity point right next to the pitch, water point close by. Great view overlooking the chateau.

  • Publicado el 25/08/2022 - Family with child(ren) Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 21/08/2022 al 24/08/2022
    9,89 / 10

    El establecimiento

    A great campsite with very friendly staff. The facilities were immaculately clean and overall we all had a great time

    No

    Respuesta del establecimiento

    Waouuu, thank you so much, brilliant review !

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Nice location and not too cramped in

    No

  • Publicado el 25/08/2022 - Family with teenager(s) Emplacement Confort Classic del 06/08/2022 al 20/08/2022
    8,44 / 10

    El establecimiento

    Great site with all you need to enjoy caravan life. We had great pitches and could not fault the cleanliness and staff availability. Communal BBQ was a hit with everyone, a chance to mingle and chat with other campers. There are different pitches for different needs. Although we brought teenagers you'd not really know as the site is quiet. Were booking again so they must be doing something right.

    Not a lot to moan about to be honest. If anything, need to sort out the restaurant and takeaway! Ohh and be sure to bring extra cable, the Electricity hookup can be a distance

    Respuesta del establecimiento

    Many thanks for this very positive review and as for the cables, we can lend you the equipment so no need to bring long cables :)

    El alojamiento - Emplacement Confort Classic

    Beautiful pitches backing on to wooded areas. Clean bright but shaded at times. Just loved it.

    As commented before, make sure you have enough cable, some pitches can be a distance from the hookup

  • Publicado el 24/08/2022 - OAP couple
    9,43 / 10

    El establecimiento

    Superb welcome. Beautiful setting. Very friendly.

    Evening meal disappointing. Wrong pizza bought though immediately corrected. No rice or garlic sauce with prawns. Overpriced for mediocre food.

    Respuesta del establecimiento

    Thank you for this great grade and as for the restaurant, we will have somebody else next year

    El alojamiento -

    Great place for family groups.

    Expensive for two people in a tiny tent.

  • Publicado el 24/08/2022 - Other Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas del 20/08/2022 al 24/08/2022
    9,75 / 10

    El establecimiento

    Welcoming and friendly with good balance of peace and activity.

    Restaurant ok but no discount for takeaway so frites €4.50 a pop.

    Respuesta del establecimiento

    Thank you so much, great review and super grade

    El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas

    Nice shade

    Falling acorns a bit noisy!

  • Publicado el 23/08/2022 - Family with teenager(s) Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 05/08/2022 al 19/08/2022
    10 / 10

    El establecimiento

    The overall setting, level of care and interaction with staff is perfectly balanced.

    Respuesta del establecimiento

    There is nothing to say, thank you so much, we would be so happy to see you again next year... and we had great reviews with the bat walk, many people loved it !

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Great space, well spaced pitches

  • Publicado el 23/08/2022 - Other 1 Grande orangerie del 15/08/2022 al 22/08/2022
    8,89 / 10

    El establecimiento

    Always love returning here. A magical place with lovely hosts and happy atmosphere

    Shop dreadful but glad it will change next season

    Respuesta del establecimiento

    Excellent review, we would love to welcome you again at Chanteloup next year

    El alojamiento - 1 Grande orangerie

    Space, privacy, garden

    Kitchen

  • Publicado el 23/08/2022 - Family with child(ren) Emplacement Confort Classic del 14/08/2022 al 17/08/2022
    9,38 / 10

    El establecimiento

    Had a lovely big pitch in the wooded area. The pool area is great with lots of grass area around it and plenty of space. Our son loves boating and fishing in the lake

    The food at the restaurant was good but exceptionally slow. Staff were helpful but seemed to be very busy. It was 40 mins before we could order and we weren’t even offered the chance to order a drink while we waited. Disappointing as it has always been excellent before

    Respuesta del establecimiento

    Super review and no worries, the restaurant will not be the same next year, we will work with sombody else ;)

    El alojamiento - Emplacement Confort Classic

    Good big pitches and plenty of space around us

    No

  • Publicado el 22/08/2022 - Family with baby(ies) Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 16/08/2022 al 18/08/2022
    9,56 / 10

    El establecimiento

    Great place great people , would stay longer if a bit cheaper

    No

    Respuesta del establecimiento

    Many thanks, brilliant review, very positive

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Staff and pool

    Rain

  • Publicado el 22/08/2022 - OAP couple Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas del 13/08/2022 al 16/08/2022
    9,57 / 10

    El establecimiento

    We loved everything, the BBQ was a lovely free site wide event and we enjoyed wine tasting! A lovely bar and stunning pond side pitch. Excellent.

    Respuesta del establecimiento

    Thank you so much, super grade, nothing to say, we are very happy !

    El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas

    Huge pitch!

    No

  • Publicado el 22/08/2022 - OAP couple Emplacement Confort Classic del 15/08/2022 al 21/08/2022
    9,11 / 10

    El establecimiento

    Very helpful staff, on Reception and attending to a problem

    Only slight fault with a toilet flush

    Respuesta del establecimiento

    great review and super grade, thank you very much !

    El alojamiento - Emplacement Confort Classic

    Space and view of lake

    Slope across width of caravan

  • Publicado el 22/08/2022 - Family with child(ren) Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 16/08/2022 al 18/08/2022
    4,56 / 10

    El establecimiento

    We had a lovely stay but toilets and showers need updated. It's very expensive it cost us double to what we paid on other sites for the same standard of site.

    The cost

    Respuesta del establecimiento

    Thank you for the feedback but we feel that the rating is rather harsh, especially if you have had a pleasant stay. As for the prices, they are displayed at the entrance, you could very well not enter and come at Chanteloup if the price seemed too expensive.

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Pitch was lovely

    Nothing

  • Publicado el 22/08/2022 - OAP couple Emplacement Confort Classic del 20/08/2022 al 21/08/2022
    8,86 / 10

    El establecimiento

    5 years since our last stay here. Have visited many times over 25 years. Very happy to see little has changed, lovely welcome and super pitch. Wish we’d stayed more than one night.

    Sorry we didn’t get to go to the restaurant, but poor reviews and advice from staff put us off.

    Respuesta del establecimiento

    Thank you very much for this great review !

    El alojamiento - Emplacement Confort Classic

    The position was fantastic, right by the Chateau

  • Publicado el 21/08/2022 - Family with child(ren) Emplacement Confort Classic del 16/08/2022 al 19/08/2022
    10 / 10

    El establecimiento

    Very picturesque and peaceful, extremely friendly and definitely worth the stay.

    Showers could do with updating but adequate

    Respuesta del establecimiento

    very positive and super grade, thank you so much

    El alojamiento - Emplacement Confort Classic

    A very spacious pitch with surrounding hedges for some privacy which was perfect for our stay

  • Publicado el 18/08/2022 - OAP couple
    10 / 10

    El establecimiento

    We spent our 38th summer stay at Chanteloup - a wonderful time meeting the new owners Valerie and Benoit and so many old friends and new. Hopefully we'll be back for our 39th summer in next year!

    Absolutely nothing!

    Respuesta del establecimiento

    What is there to say after such a great and beautifull comment. We will of course hope to see you next year, Chanteloup is not Chanteloup without you two !

    El alojamiento -

    Large well spaced pitches spread out on the edges of the circles so you never feel crowded

  • Publicado el 18/08/2022 - Family with child(ren) Emplacement Confort Classic del 14/08/2022 al 17/08/2022
    9,25 / 10

    El establecimiento

    Bat walk

    Fixings on some of the showers weren’t very good which meant they sprayed too far . Also pool was a little cold

    Respuesta del establecimiento

    Super grade, thank you so much ! We will work on the showers next year.

    El alojamiento - Emplacement Confort Classic

    Good sized pitch

    Nothing

  • Publicado el 18/08/2022 - Family with child(ren) Emplacement Confort Classic del 06/08/2022 al 13/08/2022
    8,78 / 10

    El establecimiento

    Friendly and helpful staff

    Washroom facilities are looking a bit dated

    Respuesta del establecimiento

    Thank you so much, very nice review

    El alojamiento - Emplacement Confort Classic

    Lovely pitch-sun all day

    All good

  • Publicado el 17/08/2022 - Family with teenager(s) Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas del 10/08/2022 al 13/08/2022
    9,86 / 10

    El establecimiento

    Everything about this campsite is perfect.

    Respuesta del establecimiento

    Thank you so much, brillant review

    El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas

    Beautiful locayion

    Too sunny but that was because of ridiculous 40 degree temperatures. Plenty of places to find some shade.

  • Publicado el 17/08/2022 - OAP couple Emplacement Confort Classic del 14/08/2022 al 15/08/2022
    8 / 10

    El establecimiento

    Friendly welcome; Relaxing atmosphere; good on-site bread service;

    Toilets and showers could benefit from an uplift..

    Respuesta del establecimiento

    Many thanks for this beautiful grade, we will work on the toilets next year, they are starting to be a bit old, it is the perfect moment

    El alojamiento - Emplacement Confort Classic

    Units well-spaced around the field. Pleasant outlook.

  • Publicado el 16/08/2022 - Family with child(ren) Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas del 11/08/2022 al 13/08/2022
    7,78 / 10

    El establecimiento

    We loved the site and as a family we all had a lovely time. It was beautiful and we'd love to come again.

    The toilets were smelly and dirty quite often. I think they just needed cleaning more regularly. Also the shop on site was very expensive and not very well stocked. A lot of the meat (sausages) were 2 days out of date and still being sold.

    Respuesta del establecimiento

    Many thanks for this important feedback. The toilets are regularly cleaned but with a lot of people on site, they can get dirty quickly but we will reduce the number of people and the shop will change next year :)

    El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas

    We were in a lovely shady spot under trees. Plenty of space.

  • Publicado el 16/08/2022 - Family with teenager(s) Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas del 12/08/2022 al 16/08/2022
    9,78 / 10

    El establecimiento

    Price of wine in bar.and shop

    6 Euros per glass of House Red was far too expensive, particularly in France. Equally, the shop which was sparsely stocked and very expensive. The theory of price elasticity of demand would suggest that lowering if prices would actually increase sales revenue.

    Respuesta del establecimiento

    Thank you very much for this great feedback

    El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas

    Huge pitch

    Nothing

  • Publicado el 16/08/2022 - Family with child(ren) Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas del 15/08/2022 al 16/08/2022
    10 / 10

    El establecimiento

    We were so happy to come back to a Castels site after being on the coast. We love the rural, peaceful chateau camping with all its amenities. We haven't commented on the activities as we haven't done any but I am sure there were some.

    Nothing

    Respuesta del establecimiento

    Brilliant review and super grade, thank you so much !

    El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas

    Large pitch within the trees, great size fit campervan and still be able to put awning out and play games on the pitch next to us.

    No

  • Publicado el 15/08/2022 - Young couple Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 13/08/2022 al 15/08/2022
    10 / 10

    El establecimiento

    Having been on a Roadtrip for the last two months travelling around Europe we have stayed in several countries and numerous sites. Your site and where we were pitched were perfect. Not crammed and plenty of space between clients. Polite and helpful staff with everything you need. We would stay with you again if we were travelling South.

    Nothing

    Respuesta del establecimiento

    Thank you so much, incredible review, we are very happy :)

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    As above spacious and not crammed in like many sites.

    Nothing

  • Publicado el 15/08/2022 - Family with child(ren) Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas del 06/08/2022 al 11/08/2022
    7,56 / 10

    El establecimiento

    I like the family feel to the campsite, lots of inclusive activities. Staff are very helpful. The chateau is a pleasant place to spend time.

    Could be more evening activities

    Respuesta del establecimiento

    Thank you very much for this great feedback. As for the activities in the evening, we try not to organise too many events because some people are just here to relax and sleep, it is always difficult to find a good balance between those who want activities and those who want to rest :)

    El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas

    Good size pitches, quiet at night

    Not much shade so got very hot and bright in the morning,. Toilets were quite far from the pitch. Some loud machinery noise from the farm next door early in the morning.

  • Publicado el 14/08/2022 - Family with teenager(s)
    8,33 / 10

    El establecimiento

    We have used Chanteloup for a couple of years as an overnight stop. The staff are always friendly and helpful. We like the fact that we can pitch up and the. Walk up the bar for a drink.

    No

    Respuesta del establecimiento

    Thank you so much, we would be happy to welcome you again at Chanteloup !

    El alojamiento -

    Pitch was large and situated so we could make a quick getaway in the morning to catch our train

  • Publicado el 14/08/2022 - Family with child(ren) Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 31/07/2022 al 03/08/2022
    8,22 / 10

    El establecimiento

    The pool! The pizzas! Nice shady pitch! Good bar!

    Respuesta del establecimiento

    Many many thanks for this really nice review :)

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Shady pitch

  • Publicado el 14/08/2022 - Family with teenager(s) Emplacement Confort Classic del 12/08/2022 al 13/08/2022
    9 / 10

    El establecimiento

    We have stayed here several times before when travelling to/from Calais as half way point. Lovely surroundings , friendly, helpful staff

    A bit expensive for one night

    Respuesta del establecimiento

    Many thanks for this incredible comment and grade !

    El alojamiento - Emplacement Confort Classic

    Good amount of shade in this heat

  • Publicado el 13/08/2022 - Other Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 12/08/2022 al 13/08/2022
    10 / 10

    El establecimiento

    This is a stunning campsite. Pitches are large and spacious, we loved how they were situated around the edge of the fields giving a fantastic community feeling. Swimming pool was lovely. Restaurant and bar both fabulous. They even organise lots of activities and entertainment for all with a fabulous atmosphere. Everything about this campsite was beautiful, rustic and quaint. We were very impressed and will definatly return! Perfect!

    No

    Respuesta del establecimiento

    Brilliant review, thank you so much, so positive ! We would be very happy to welcome you again at Chanteloup

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    We stayed in the one night overnight pitches by the entrance. What I loved about this was it was very peaceful and shaded. They also had a small toilet block which played music!

    What I disliked was it was very quiet and we felt slightly out of the main atmosphere of the rest of the campsite.

  • Publicado el 13/08/2022 - Family with teenager(s) Emplacement Confort Classic del 08/08/2022 al 12/08/2022
    8,22 / 10

    El establecimiento

    The magic of Chanteloupe

    The toilets, especially the flush and not clean.

    Respuesta del establecimiento

    Thank you so much for this important feedback. With a lot of people on site, even if the toilets are regularly cleaned, they get dirty very quickly but we will work on that part for next year and accept less people during the high season.

    El alojamiento - Emplacement Confort Classic

    We liked the view.

    Nothing special, but we missed the collorfull flowers.

  • Publicado el 12/08/2022 - Family with child(ren) Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 09/08/2022 al 12/08/2022
    8,89 / 10

    El establecimiento

    Very friendly staff and lovely setting. Beautiful view from pitch. Lovely terrace and bar. Nice pool. We really enjoyed our stay. Thank you!

    Cleanliness of showers/ toilet block although very satisfactory could be improved. Cleanliness around pool and frequency of cleaning foot bath could be improved.

    Respuesta del establecimiento

    Many thanks for this very positive review

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Lovely pitch. Bin near pitch.

    Nothing to dislike

  • Publicado el 12/08/2022 - Other Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas del 08/08/2022 al 12/08/2022
    10 / 10

    El establecimiento

    Great pitch. Private but very close to amenities.

    Free wifi could be better.

    Respuesta del establecimiento

    Thank you so much for this brilliant grade :)!

    El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas

    Great pitch. Advised to choose Pommier as closer to the amenities. Great advice.

  • Publicado el 11/08/2022 - Other Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 05/08/2022 al 06/08/2022
    9,57 / 10

    El establecimiento

    This was a brief, one night, stop over stay but we’re glad we chose Castel Camping again as you’re always guaranteed a warm welcome and a stunning location. We enjoyed a late night drink in the bar playing back gammon but my favourite bit was walking up to buy croissants in the morning; the house looked stunning in the morning sun and we enjoyed our breakfast with this view on some thoughtfully places, comfortable outside sofas.

    The restaurant had very slow service and a number of items on the food and drinks menu were not available

    Respuesta del establecimiento

    Thank you so much for this great and positive review!

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Lovely environment and good amount of space

  • Publicado el 10/08/2022 - Family with child(ren) Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 03/08/2022 al 06/08/2022
    10 / 10

    El establecimiento

    Beautiful site and very friendly staff. Loved the pool, lake setting and facilities.

    Respuesta del establecimiento

    Brilliant grade and reveiw, thank you so much!

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Great spot very close to the pool

    No

  • Publicado el 10/08/2022 - Family with child(ren) Emplacement Confort Classic del 24/07/2022 al 05/08/2022
    9,56 / 10

    El establecimiento

    The location, beautiful surroundings, swimming pool, lake and atmosphere.

    The cleanliness of the toilets and showers could be improved (soap dispensers need filling a little more regularly please)

    Respuesta del establecimiento

    Thank you so much, we will work on that part for next year :)

    El alojamiento - Emplacement Confort Classic

    Location, large pitch size.

    No

  • Publicado el 09/08/2022 - Family with teenager(s) 2 Petite orangerie del 31/07/2022 al 07/08/2022
    9,33 / 10

    El establecimiento

    We have returned now for 4 years and the place is magical . Staff , people , amenities and just the whole concept works so well . Very relaxing and perfect to wind down in a nice setting . Thanks you once again to Valerie her husband and the team .

    No

    Respuesta del establecimiento

    Waou, a big thanks to this incredible review, we hope to see you next year at Chanteloup :)

    El alojamiento - 2 Petite orangerie

    The ducks every morning , peace and tranquillity of the location and the space .

    All good

  • Publicado el 09/08/2022 - Family with teenager(s) Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 04/08/2022 al 07/08/2022
    9,57 / 10

    El establecimiento

    Everything was great, thanks

    Respuesta del establecimiento

    Thank you very much, great comment and super grade !

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Spacious pitch

    Too shady

  • Publicado el 09/08/2022 - Family with child(ren) Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas del 30/07/2022 al 01/08/2022
    10 / 10

    El establecimiento

    Relaxed French atmosphere. Lovely people. Cool woodland area for out caravan. Nice pool and restaurant. This is our 4th visit and we love it every time.

    Shop was very low in stock and fresh croissants were a bit dry

    Respuesta del establecimiento

    Perfect grade, thank you so much, we will keep up the good work

    El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas

    Cool woodland area

    No

  • Publicado el 09/08/2022 - Family with child(ren) Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 04/08/2022 al 05/08/2022
    10 / 10

    El establecimiento

    Everything. The site is perfect.

    Menu could have been better. But that is being a bit too picky

    Respuesta del establecimiento

    Perfect and beautifull grade, thank you very much

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Lovely large pitch

    No

  • Publicado el 08/08/2022 - Family with child(ren) Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 30/07/2022 al 01/08/2022
    10 / 10

    El establecimiento

    The bar and restaurant onsite was fab as was the family bathroom with sink/bath for the baby

    Nothing really. One very minor comment, there didn’t seem to be fresh milk in the shop. Us brits love our tea!

    Respuesta del establecimiento

    Incredible grade, we are happy and proud !

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    All fab

  • Publicado el 08/08/2022 - Family with child(ren) Emplacement Confort Classic del 31/07/2022 al 01/08/2022
    7 / 10

    El establecimiento

    Chateau, bar area.

    Pool a bit small for number of people onsite. Poor service in restaurant.

    Respuesta del establecimiento

    Many thanks, we have to reduce the number of people on site :)

    El alojamiento - Emplacement Confort Classic

    Well shaded. Clean and tidy

    Electricity Post to far from pitch.

  • Publicado el 07/08/2022 - Family with teenager(s) Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 25/07/2022 al 03/08/2022
    9,29 / 10

    El establecimiento

    Generous pitches, welcoming staff and a laid back friendly atmosphere.

    Difficult to get the kids to sleep when the music at the chateau continued after 11pm.

    Respuesta del establecimiento

    Great review and very nice grade, thanks a lot

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    The pitches are generous and well maintained.

    Nothing.

  • Publicado el 07/08/2022 - With friends Emplacement Confort Classic del 22/07/2022 al 06/08/2022
    7 / 10

    El establecimiento

    Back for the 8th time after the enforced COVID hiatus and it’s just like we all remembered. Large pitches on open fields that allow kids and adults to play, with just enough distance between pitches to keep your stay private. Atmosphere was somewhat flatter but the change in ownership was hardly noticed. Relaxing, friendly, enjoyable and above all a very pleasant stay at our favourite French Campsite. Pool was sometimes crowded and unruly and could do with more frequent clean but still ok to use. Restaurant and shop has so much potential but not at the same standard as rest of site.

    The overall cleanliness could be improved and the lower toilet and shower block was inadequate and not up to standard. I’m sure more people would use the bar if the prices were anyway reasonable and the shop was not really what you could call a shop….sort of half finished. The restaurant was not in any way good. staff when not outside, constantly sent us back for the “right change” and were rude. Food was not great other than chips- so much potential on the campsite if this was tweaked.

    Respuesta del establecimiento

    Thank you for this great feedback. The restaurant and store (it is not us) will be changed next year.

    El alojamiento - Emplacement Confort Classic

    Space……it’s what makes the holiday. The set up around the field is unique and makes it the best stay in france.

    Could do with better fresh water/drainage in the Center of the field - the drains stay full(ish) when you filled up with fresh water and don’t drain quickly. Electricity supply was somewhat up and down but very usable.

  • Publicado el 07/08/2022 - Other
    7,14 / 10

    El establecimiento

    Site is as beautiful as ever and as clean as ever. The reception and bar staff are friendly and welcoming.

    The restaurant was not good at all same with takeaway. The shop is now poorly stocked and abandoned.

    Respuesta del establecimiento

    Thank you for the important feedback, the restaurant + shop will be changed next year

    El alojamiento -

    Glamp tent was well appointed but bed on hill and mattress kept sliding away. Used books to even out. It is too far from toilets even Though it’s a beautiful spot. The mammoth trek to loo in the middle of night takes glamp out of it too much for me. A water pipe between the two glamp spots and a small toilet would make this perfect as well as a base to even out lopsided bed.

  • Publicado el 04/08/2022 - Other Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 03/08/2022 al 04/08/2022
    8,57 / 10

    El establecimiento

    Very relaxing and good atmosphere

    Respuesta del establecimiento

    Many thanks, this is brilliant :)

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Spacious layout

  • Publicado el 04/08/2022 - Family with teenager(s) Emplacement Confort Classic del 22/07/2022 al 03/08/2022
    9,78 / 10

    El establecimiento

    As always Chanteloup never fails to disappoint. Wonderful campsite, whole family had a great time

    There’s not much to complain about at Chanteloup but this trip I felt like the showers and toilets weren’t as clean and as well kept as previous times we’ve visited.

    Respuesta del establecimiento

    Thank you for this great feedback, we will do our best to improve that part. After 2 years of Covid, we worked on the more urgent, but it is definitely a subject :)

    El alojamiento - Emplacement Confort Classic

    Large pitch, beautiful grounds

  • Publicado el 02/08/2022 - Family with child(ren) Emplacement Confort Classic del 21/07/2022 al 31/07/2022
    8,62 / 10

    El establecimiento

    Once again the campsite didn’t disappoint, was clean, welcoming and we had a great time

    More sun loungers and umbrellas at the pool would be good

    Respuesta del establecimiento

    Many thanks for this great feedback, we will note it for next year :)

    El alojamiento - Emplacement Confort Classic

    It was great

    No

  • Publicado el 02/08/2022 - With friends 7 Cabanes en bois tout confort del 27/06/2022 al 04/07/2022
    9,75 / 10

    El establecimiento

    Having camped here i the past and enjoyed the site and activities, this year we chose to try the new log cabins. There were six of us and with the sofa bed we were perfectly comfortable. Being new, the cabin was clean and all in good order. So I can only recommend highly. these units are a great addition to the site.

    Respuesta del establecimiento

    Thank you so much for this brilliant review, we would be really happy to welcome you again at Chanteloup

    El alojamiento - 7 Cabanes en bois tout confort

    private, comfortable, clean and a great addition to the site

  • Publicado el 02/08/2022 - Family with child(ren) Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas del 31/07/2022 al 02/08/2022
    8,56 / 10

    El establecimiento

    We all had a lovey time, pool and ice creams were the main requirements! Kids will miss the friendly dutch cat!

    Shop could have more choice. But eating in the restaurant was a great experience.

    Respuesta del establecimiento

    Thank you very much, we will do our best for the shop next year !

    El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas

    Services were fine, seem to be an issue with other pitches using the power. But all sorter with our neighbour who had plenty of connectors for us all to share!

    Bit sandy, we need to buy a matt!

  • Publicado el 01/08/2022 - With friends Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas del 27/07/2022 al 29/07/2022
    8,38 / 10

    El establecimiento

    We had a wonderful time at Chanteloup. Would recommend it!

    Respuesta del establecimiento

    Thank you so much, you are right, we need to plant new trees, the summers will get hotter :)

    El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas

    A lot of space and a luxury to have a water tap for our own and so close.

    A bit more shadow would have been great, but I completely understand that this wish is kind of hard to facilitate (trees do grow slow).

  • Publicado el 30/07/2022 - OAP couple Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas del 27/07/2022 al 29/07/2022
    9 / 10

    El establecimiento

    Very welcoming staff. Very sociable site with lovely casual seating areas. Large pitch, clean hot showers and toilets. Loved the bread delivery and the little market stalls. Will visit again

    We felt that the restaurant could have been better. We understand that the establishment cater for mainly families but we felt that if could be made more appealing rather than being told that it wasn’t run by the management and not their responsibility. Surely everything on site is the management’s responsibility and should enhance your stay. Like the general ambiance and little touches line the bread delivery, the market stalls, the massages, the games areas and activities. The bar and grassed pool area with a bar. The endless supply of ice creams and the helpful friendly staff.

    Respuesta del establecimiento

    Thank you for the great review but for the restaurant, it is on our domaine but managed by someone else as you knew it, and when it is like that with a contract signed, we can't do anything except warn people, as we did. you have decided to go, it is your responsibility. We have to finish the year with him but we will not work with him next year.

    El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas

    Large pitch close to amenities but still fairly private with hedges.

    Not really. Used restaurant which we understand had had complaints. Staff were very accommodating. Food was generally acceptable but could have been better. I had the maigret and was given salad instead of potatoes on the menu. The duck was ok but didn’t look that appetising as it seemed broiled instead of grilled. My husband had pasta and thoroughly enjoyed it.

  • Publicado el 29/07/2022 - OAP couple Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 27/07/2022 al 29/07/2022
    4,14 / 10

    El establecimiento

    The grounds are beautiful. The restaurant service was terrible and the quality of the food was not as expected from information given on the website. For the price high quality WiFi should be included throughout the site.

    The pool area needs more landscaping to create a more relaxing environment More sanitary facilities around the site. The sanitary facilities could benefit from a refresh.

    Respuesta del establecimiento

    Thank you for this feedback. About the restaurant, it is not us, an external provider who rents the place and we will not work with him next year but it was so hard ti find someone who wanted to work in the restaurant after COVID. We will do our best to improve the sanitaries next year and as for the electricity, it is well noted that it is in option on our prices, everywhere.

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Space in front of pitch

    The website was not clear that electricity wasn’t included in the pitch fees.

  • Publicado el 29/07/2022 - OAP couple Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas del 23/07/2022 al 26/07/2022
    9,11 / 10

    El establecimiento

    The welcome from the team was first class, we especially liked the barbecue evening that encouraged everyone to gather and enjoy the evening together.we have never experienced this on a large site before and it made for a great experience.

    Nothing

    Respuesta del establecimiento

    Brillant review, thank you so much, we look forward to welcoming you next time in Chanteloup

    El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas

    Our pitch was spacious and well serviced, being in the words we had some privacy but not shut off from everyone else.

    Nothing

  • Publicado el 28/07/2022 - Family with child(ren) Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 18/07/2022 al 22/07/2022
    9,78 / 10

    El establecimiento

    Amazing campsite. Great and spacious pitches, personal service, nice swimming pool. Everything very well maintained. Very clean.

    Respuesta del establecimiento

    Many thanks, this is a super comment and a great grade, see you next year maybe ?

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Spacious pitches.

  • Publicado el 28/07/2022 - Family with teenager(s)
    4 / 10

    El establecimiento

    The arrangement of occupants so the there was space in the centre made the experience very pleasant.

    Gravel paths to the toilets, showers and restaurant made them quite inaccessible for me as I am currently in a wheelchair.

    Respuesta del establecimiento

    We are sorry for the bad experience but replacing the gravel in this whole area is not a simple thing to do, we will see if there is a solution esthetic as well as practical

    El alojamiento -

    Sense of space

  • Publicado el 28/07/2022 - Family with child(ren) Emplacement Confort Classic del 24/07/2022 al 27/07/2022
    7,33 / 10

    El establecimiento

    Pitch was ok but considering place was booked out we made do. Son met lots of friends and had a ball. Arranged events on the Terrace were good.

    Not happy with on site Restraunt as it is poorly operated. Sadly it reflects on overall experience although not run by Chateau owners.

    Respuesta del establecimiento

    Thank you for this great feedback and we will change the restaurant manager next year

    El alojamiento - Emplacement Confort Classic

    Close to main buildings

    No shade

  • Publicado el 28/07/2022 - Family with teenager(s) Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas del 19/07/2022 al 28/07/2022
    9,88 / 10

    El establecimiento

    There is a reason that so many people come back year after year; it has everything you could possibly want. Beautiful surroundings, big pitches, wonderful team who run it. We ll be back again.

    Respuesta del establecimiento

    Thank you so much for such a positive and lovely message, we will keep up the good work

    El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas

    The pitches in the wood are large and benefit from shade in the heat of the day.

  • Publicado el 28/07/2022 - Family with child(ren) Huts in the woods del 16/07/2022 al 23/07/2022
    7,56 / 10

    El establecimiento

    This was our sixth visit to chanteloup & our first since the new owners have taken over. There wasn't the warm welcome that was usually given from Dominic & the dream team - in fact we had to find someone to come to the reception area ! This was the case on a number of occasions when we went to reception.The staff were helpful but that unique friendly family feel has gone.We also noticed the hedging around the pool area was unkept & missing in some areas & grass was also brown in areas - This was always such a beautiful area with the hedges/planting grass immaculately kept .

    The pool area looking unkept - no supervision around the pool area & children were on one occasion throwing the chairs into the pool - I did go to reception to advise but no action was taken.On past visits you would always see staff wonder around this area ,we saw no one over the week we were there.

    Respuesta del establecimiento

    Thank you for this important feedback. We are sorry that you did not felt welcomed, you are really the only one to say that, it was undoubtedly a time of intense activity, the Dream Team is always there. Concerning the swimming pool and the environment, with this drought it is complicated to keep a very green grass, we cannot water all the time moreover, after the COVID period, we tried to reduce the costs and the maintenance of the Domain suffered from it but we intend to improve this part, that is for sure. Dominique told us that he never had a member of the Dream Team stay at the pool, there is not enough staf and the pool is too small, parents should watch over their children.

    El alojamiento - Huts in the woods

    These are a great addition to Chanteloup - love our stay in them they have everything you could possibly need.

  • Publicado el 26/07/2022 - OAP couple Emplacement Confort Classic del 20/07/2022 al 24/07/2022
    5,88 / 10

    El establecimiento

    Super friendly reception staff

    Restaurant looks tired, basically tents.

    Respuesta del establecimiento

    Thank you for this important feedback; the restaurant is not us, an external provider who rents the place and we will not work with him next year, but it was so hard to find someone after COVID. As for the entrance to the pool, we will think about it

    El alojamiento - Emplacement Confort Classic

    Friendly reception staff.

    Pitch 12 and 13 had to provide access to the pool through the pitch, this access should be separated by hedges

  • Publicado el 26/07/2022 - OAP couple
    10 / 10

    El establecimiento

    Absolutely everything

    Nothing

    Respuesta del establecimiento

    Great and brillant grade, thank you so much !

    El alojamiento -

    My own

  • Publicado el 25/07/2022 - Family with child(ren) Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 13/07/2022 al 16/07/2022
    8,78 / 10

    El establecimiento

    Very peaceful, beautiful, large amount of space. I liked that there were activities organised in the evenings by the hosts, which made the experience social and fun. I also liked the good atmosphere. We received great reception when we arrived from Max and throughout our stay he was excellent in making the stay memorable.

    The restaurant was really bad; food and service was not on par with the rest of the experience.

    Respuesta del establecimiento

    Thank you for this important feedback, the restaurant is not us, just an external provider who rents the place. We will not work with him next year and will find a better solution.

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    I like the large space we got for our tent and that it was good distance to neighbouring pitches. Beautiful view, landscape and environment.

    The ground was very hard, which made it difficult to pick up the tent pegs/poles.

  • Publicado el 25/07/2022 - Family with child(ren) Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 23/07/2022 al 24/07/2022
    10 / 10

    El establecimiento

    Good shady woodland walk For doggy. Great atmosphere everywhere.

    Respuesta del establecimiento

    Thank you so much, what a super grade !

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Large pitch

  • Publicado el 24/07/2022 - With friends Emplacement Confort Classic del 09/07/2022 al 23/07/2022
    10 / 10

    El establecimiento

    Excellent site, really enjoyed our stay.

    Respuesta del establecimiento

    Many thanks for this incredible grade and very positive review !

    El alojamiento - Emplacement Confort Classic

    The space to enjoy

  • Publicado el 24/07/2022 - Family with teenager(s) Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas del 19/07/2022 al 24/07/2022
    7,57 / 10

    El establecimiento

    Great pleasant stay very relaxing

    Toilets and showers are in serious need of repair and updating

    Respuesta del establecimiento

    Thank you for this gret feedback, we will do our best to improve the sanitaries

    El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas

    Clean

    Nothing

  • Publicado el 24/07/2022 - OAP couple Emplacement Confort Classic del 21/07/2022 al 23/07/2022
    6,43 / 10

    El establecimiento

    The grounds and chateau

    Restaurant diabolical, worst dining experience we have had in 32 years of traveling, a wedding anniversary dinner completely ruined!

    Respuesta del establecimiento

    Thank you for this important feedback and sorry for the restaurant. It is not us, just an external provider who rents the place and we will definitely not work with him next year

    El alojamiento - Emplacement Confort Classic

    Space between pitches and dogs welcome

    Staff were friendly and very helpful but had no local knowledge which would have been very useful

  • Publicado el 21/07/2022 - Family with teenager(s) Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas del 17/07/2022 al 18/07/2022
    9,43 / 10

    El establecimiento

    Serenity and beauty

    Restaurant service was horrible and in total chaos. Food great though. Took 2 hours to get food and all was wrong. Staff undertrained with no system

    Respuesta del establecimiento

    Thank you very much for this great feedback. The restaurant is not us, just an external provider and we will do our best to improve that part

    El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas

    Calm in the forest

    Na

  • Publicado el 21/07/2022 - OAP couple Emplacement Confort Classic del 18/07/2022 al 20/07/2022
    8,57 / 10

    El establecimiento

    Ein wunderbar gelegener Platz mit großzügigen Pitches. Wir kommen immer wieder gerne, weil der Platz wirklich schön, ruhig und entspannt ist. Schön ist, daß der Dorfbäcker jeden Tag frisches Baguette bringt. In den letzten Jahren war es eines der besten Baguettes, die wir in Frankreich bekommen haben. In diesem Jahr hatte ich den Eindruck, daß es Aufbackbaguette war und nicht mehr annähernd an das der letzten Jahre heranreichen konnte. Schade!

    Der Sanitärbereich, Toiletten und Duschen könnten eine Rundum-Erneuerung gebrauchen und die Sauberkeit in diesen Bereichen läßt zu wünschen übrig. Einem 5 ***** Platz nicht angemessen.

    Respuesta del establecimiento

    Thank you very much for this review. The toilets are cleaned regularly twice a day and if you go right after a careless person, there will always be this problem but we will do our best to improve that part

    El alojamiento - Emplacement Confort Classic

    Den schönen Platz, die Ruhe

    Sanitärbereich hat Luft nach oben

  • Publicado el 20/07/2022 - OAP couple Emplacement Confort Classic del 12/07/2022 al 17/07/2022
    7,89 / 10

    El establecimiento

    Well set up site with lots if pitch options

    People leaving items on sunbeds & then leaving them for several hours so beds taken out of use for others who could use them

    Respuesta del establecimiento

    Many thanks for this nice review and about the swimming pool, there are rules about the sunbeds but you can't stop people from behaving badly, we will see what we can do :)

    El alojamiento - Emplacement Confort Classic

    Pitch was well sited for shade.

    People leaving items on sunbeds & dissappearing for several hours so not available to others to use.

  • Publicado el 18/07/2022 - With friends Emplacement Confort Classic del 02/07/2022 al 05/07/2022
    10 / 10

    El establecimiento

    I have stayed here many times and always had a great time, this year the site was better than ever, with more options , but the welcome was as friendly and helpful. A change of management has only served to improve our experience. The experience is a little different bring race weekend but I’d have no issues revisiting outside of the race.

    I didn’t use the restaurant because service had previously been slow , and I heard similar issues from other people , where as we had some lovely meals at at chateau sites

    Respuesta del establecimiento

    What a beautiful grade, thank you so much !

    El alojamiento - Emplacement Confort Classic

    Very good sized pitch , almost secluded

    Access was very tight for our caravan and needed a motor mover which was not an issue as we had one, you would need to know that in advance as it would have been almost impossible to get on the pitch without a mover

  • Publicado el 17/07/2022 - OAP couple Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 11/07/2022 al 13/07/2022
    8,57 / 10

    El establecimiento

    Thank you for the very warm welcome. We were assigned a lovely pitch. We used the bar area a few times and had a meal too.

    I would have to say that the toilet/shower facilities need updating and the pool & area seemed overcrowded (particularly with inflatables and not enough sunbeds.

    Respuesta del establecimiento

    Thank you very much for this important feedback. We will work on the toilet/shower facilities and concerning the pool we can't limit the number of people especially when it is very hot. I will note about the sunbeds :)

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Pitch & Welome

    Not enough sunbeds by the pool

  • Publicado el 17/07/2022 - Young couple Emplacement Confort Classic del 10/07/2022 al 13/07/2022
    9 / 10

    El establecimiento

    We have stayed here many times. We love the size of the pitches, the beautiful environment and the staff.

    Only one shower in the verger block and it was cold. The pool needs some time and money spent on it. Not enough parasols and about half don’t work as the as they are too close the the hedges and can’t be erected at all. The pool needs some signage about respecting other guests. Perhaps one of the pools to be made adult or swimming only. We were unable to swim/use either pool due to people constantly diving and jumping in.

    Respuesta del establecimiento

    Many thanks for this great feedback, we will do our best to improve the toilet block in La Chesnaie. As for the swimming pool, it is not a big one so when you have a lot of people coming, it is crowed, especially when it is really hot. This swimming pool is not made for swimming except if you do it early in the morning :)

    El alojamiento - Emplacement Confort Classic

    Size of the pitch and location.

  • Publicado el 16/07/2022 - With friends Emplacement Confort Classic del 29/06/2022 al 06/07/2022
    10 / 10

    El establecimiento

    ALL GOOD

    NONE

    Respuesta del establecimiento

    A big thank to this brillant grade, see you next year at Chanteloup hopefully :)

    El alojamiento - Emplacement Confort Classic

    ALL NICE

    NO

  • Publicado el 15/07/2022 - With friends
    9 / 10

    El establecimiento

    My fifth visit to Chanteloup over the years, one of the few I would consider staying at these days. Fantastic setting, good location (for Le Mans 24hr), pleasant terrace. Always friendly and accommodating staff, generous and clean amenities.

    Respuesta del establecimiento

    Brillant, thank you so much, we are very happy

    El alojamiento -

    Fantastic atmosphere, spacious pitches

    I should come more often

  • Publicado el 15/07/2022 - Young couple Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 10/07/2022 al 11/07/2022
    9,25 / 10

    El establecimiento

    A lovely welcome from the staff in a beautiful location , the grounds of the chateaux are amazing the amenities are very good , and clean. The restaurant and bar area a great place to relax unwind have a cold beer , we didn’t eat in the restaurant but it looked very busy and the menu catered for all tastes. Would definitely stay again. Thank you for an enjoyable stay.

    Nothing to dislike

    Respuesta del establecimiento

    A grand thank you for this great review, we hope to see you again at Chanteloup

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Good size pitch view of the château and bar terrace area

    No dislikes

  • Publicado el 13/07/2022 - OAP couple Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 11/07/2022 al 13/07/2022
    8,57 / 10

    El establecimiento

    We have visited this site on a number of occasions. It is a lovely place with a peaceful ambience, is tidy and well looked after.

    The restaurant is a little haphazard and needs more attention to detail in table service.

    Respuesta del establecimiento

    thank you for this beautiful grade and for the feedback about the restaurant which is an external management. We will do our best to improve that part

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    On arrival, we had been allocated a very sunny pitch. We asked if a shady pitch was possible; your staff member Lola readily facilitated this move. This was useful in the very hot weather.

  • Publicado el 11/07/2022 - Young couple Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 25/06/2022 al 27/06/2022
    9,75 / 10

    El establecimiento

    Clean and tidy campsite with great restaurant and takeaway. Very friendly and helpful staff.

    Respuesta del establecimiento

    Thank you so much for your very positive review. Next time, please feel free to come at the reception to change pitches, absolutly no problem about that :)

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Good sized pitch, not too close to other campers.

    Pitch was in the shade at all times of the day. Might be great in very hot weather but not at the time we visited.

  • Publicado el 09/07/2022 - With friends Emplacement Confort Classic del 06/07/2022 al 08/07/2022
    9,88 / 10

    El establecimiento

    Same friendly team and beautiful surroundings, despite the change of management since our last visit. Pool lovely and great bar patio area, so relaxing.

    The pitch we were allocated was not really suitable for a large caravan but they could not have done more to ensure we were positioned exactly as we asked, and were catered for 100%

    Respuesta del establecimiento

    Thank you very much for this brillant and kind message, see you next year maybe ?

    El alojamiento - Emplacement Confort Classic

    Very private, lovely

    Some of the electricity to equivalent pitches was distant but we were perfect

  • Publicado el 09/07/2022 - OAP couple Emplacement Confort Classic del 28/06/2022 al 04/07/2022
    9,75 / 10

    El establecimiento

    As above very friendly open site that was always sootless

    Too long between visits - many happy memories here

    Respuesta del establecimiento

    Excellent, thank you so much, we were very happy to meet you :)

    El alojamiento - Emplacement Confort Classic

    Plenty of space between pitched

    No

  • Publicado el 09/07/2022 - With friends Emplacement Confort Classic del 29/06/2022 al 04/07/2022
    10 / 10

    El establecimiento

    We are repeat visitors to Chanteloup. The formula suits us perfectly - location is great for LeMans circuit, facilities all clean and well maintained. The restaurant, bar, bread lady and pool make is very easy to fall into a leisurely and relaxing routine. Will be continuing my record of staying at Chanteloup in 2023.

    Respuesta del establecimiento

    Perfect grade and perfect comment, thank you so much !

    El alojamiento - Emplacement Confort Classic

    Perfectly functional, close access to water and electricity is very useful. Lovely parkland setting. What is not to like if you are in a tent?

  • Publicado el 09/07/2022 - With friends Emplacement Confort Classic del 30/06/2022 al 04/07/2022
    9 / 10

    El establecimiento

    lovely campsite. Nice showers great pool. very friendly. Very handy for LeMans

    Respuesta del establecimiento

    Thank you very much, what a great review + grade !

    El alojamiento - Emplacement Confort Classic

    All of it!

    no

  • Publicado el 09/07/2022 - With friends Emplacement Confort Classic del 01/07/2022 al 04/07/2022
    10 / 10

    El establecimiento

    Atmosphere and facilities

    El alojamiento - Emplacement Confort Classic

    Fantastic set up and atmosphere as usual - have been visiting for Le Mans since 2000!

    Alternative restaurant facilities open when the hog roast is happening on the Sunday night would be good

  • Publicado el 08/07/2022 - With friends Emplacement Confort Classic del 30/06/2022 al 03/07/2022
    10 / 10

    El establecimiento

    Location and environment

    Nil

    Respuesta del establecimiento

    Thank you so much for this incredible grade, we are very happy you liked Chanteloup and hope to see you again :)

    El alojamiento - Emplacement Confort Classic

    Picturesque

    Nil

  • Publicado el 07/07/2022 - With friends Emplacement Confort Classic del 30/06/2022 al 01/07/2022
    10 / 10

    El establecimiento

    I have been coming to Chanteloup (camping for 24 Heures du Mans and Classic Le Mans) ever since 1998 (virtually every year prior to the Pandemic) and wish to go nowhere else. There was a change of ownership a couple of years ago, this has added to and improved the experience. For the previous owners this was just a business, for the current owners, this is their home. The Chateau of Chanteloup is in a beautiful setting with very spacious camping pitches and very good amenities and facilities. Owners and staff are both friendly and helpful. I thoroughly recommend Chanteloup.

    Nothing.

    Respuesta del establecimiento

    Thank you very much for this kind and incredible positive message, we would be really happy to welcome you again at Chanteloup

    El alojamiento - Emplacement Confort Classic

    All good.

    No.

  • Publicado el 06/07/2022 - Other Emplacement Confort Classic del 29/06/2022 al 30/06/2022
    8,86 / 10

    El establecimiento

    We only required a 1 x night stay as part of our overall holiday plans. However we found a delightful location that will feature prominently in our future plans Thankyou.

    No it was exceptional

    Respuesta del establecimiento

    Thank you so much, we are really happy you enjoyed your stay at Chanteloup

    El alojamiento - Emplacement Confort Classic

    Clean, good service, and power take off

    No

  • Publicado el 06/07/2022 - With friends
    8,14 / 10

    El establecimiento

    Well organised and good atmosphere for LeMans Vladdiv

    Respuesta del establecimiento

    Thnak you very much, we hope to see you next year :)

    El alojamiento -

    Own caravan

  • Publicado el 06/07/2022 - With friends
    10 / 10

    El establecimiento

    The Chanteloup is a lovely location where they make a real effort to bring the visitors together during the weekend whether it’s the car show and buffet on the Friday or the hog roast on the Sunday evening Just Fantastic, we will definitely be back.

    My one and only negative comment is the amount of food for the Friday night buffet was insufficient for the number of people attending, still a very enjoyable evening.

    Respuesta del establecimiento

    Thank you so much, it is a great comment. We will be more organised next year for the buffet, it was our first experience, there will be more food :)

    El alojamiento -

    Accommodation was very good nice clean showers and toilets, the fresh breads every morning a very nice touch, croissants to die for ??

    Nothing

  • Publicado el 06/07/2022 - Family with teenager(s) Emplacement Confort Classic del 30/06/2022 al 03/07/2022
    9,67 / 10

    El establecimiento

    Friendly, clean with semi - rural feel but with all the fascilities needed. Great pool a big bonus! Can highly recommend, though not the cheapest, but what you would expect as many parties etc thrown in!

    Slow service in the restaurant, and very average.

    Respuesta del establecimiento

    Many thanks for this very positive review !

    El alojamiento - Emplacement Confort Classic

    Large and private yet near facilities

  • Publicado el 05/07/2022 - OAP couple
    10 / 10

    El establecimiento

    Friendly welcome by all staff with continuing good service.

    Nothing to dislike. A truly enjoyable experience as experienced for the last seven visits for the Le Mans Classic weekend. Truly brilliant!

    Respuesta del establecimiento

    Waou, brillant comment and superbe grade, much appreciated

    El alojamiento -

    Location in Potager area

    Nothing

  • Publicado el 05/07/2022 - With friends
    7 / 10

    El establecimiento

    Always friendly and accomadating

    Restaurant management was terrible. Waited two hours for our meals.

    Respuesta del establecimiento

    Many thanks for this important feddback, we will do our best to improve the restaurant part, outside provider.

    El alojamiento -

    A great location close to Le man

  • Publicado el 05/07/2022 - With friends Emplacement Confort avec ?vacuation E.U del 01/07/2022 al 04/07/2022
    9,71 / 10

    El establecimiento

    The staff all work hard to look after you E. G. Quality food, events, frequent cleaning

    Respuesta del establecimiento

    Thank you somuch, we will keep up the good work :)

    El alojamiento - Emplacement Confort avec ?vacuation E.U

    Shade

  • Publicado el 05/07/2022 - Young couple Emplacement Confort Classic del 25/06/2022 al 30/06/2022
    9,75 / 10

    El establecimiento

    Loved it

    No

    Respuesta del establecimiento

    Thank you very much We will pass on your feedback to the team who are working hard on this Thank you again

    El alojamiento - Emplacement Confort Classic

    My campervan

  • Publicado el 05/07/2022 - Family with child(ren) 8 Glamping 4 personnes del 29/06/2022 al 04/07/2022
    8,75 / 10

    El establecimiento

    As always, we really enjoyed our time at Chanteloup and the new owners and the Dream team were very warm and friendly and we saw they worked very hard to make everyone comfortable and enjoy a good time. Thank you so much and we will come again!

    There was not enough ice available. We always like lots of ice in spirits and wine and at times there was none left. Perhaps buy an ice machine? The restuarant was not very well run, it took 2.5 hours to order and eat our meal, and 30+ minutes to get our bill so we could pay. Perhaps find a better restuarant manager who can demonstrate their skills before a contract is signed?

    Respuesta del establecimiento

    Thank you for your comments. Indeed the restaurant manager has a big problem with the staff he can't find and the service is not efficient enough. The restaurant is a big point of improvement, we are working on it and we are well aware of it.

    El alojamiento - 8 Glamping 4 personnes

    The glamping tent was a good size and comfortable, and it was nice to have a fridge, micowave, BBQ and all knives and forks.

    We did not have tongs for the BBQ to cook meat with properly

  • Publicado el 05/07/2022 - Young couple Emplacement Confort Classic del 01/07/2022 al 03/07/2022
    8,62 / 10

    El establecimiento

    Good location, clean amenities, lovely site, helpful team. 20th year of staying here so it must be good.

    I wasn't aware of the theme of the Friday evening entertainment.

    Respuesta del establecimiento

    Thank you for your comments. For the theme of the animation, the information email sent to everyone must have gone to your spam folder See you soon

    El alojamiento - Emplacement Confort Classic

    Lovely pitch. Close to the chateau and the lake

  • Publicado el 05/07/2022 - With friends 1 Grande orangerie del 27/06/2022 al 04/07/2022
    6 / 10

    El establecimiento

    The space of the grand orangery

    Toilet didn’t flush very well, place needed a good clean. The onsite restaurant was terribly managed - this need major attention

    Respuesta del establecimiento

    hank you for your feedback I'm sorry about this situation. We will pass on the message to the team to improve this situation.

    El alojamiento - 1 Grande orangerie

    The space

    Lack of spoons, mugs, dishwasher broken and wasn’t clean

  • Publicado el 05/07/2022 - With friends Emplacement Confort avec ?vacuation E.U del 01/07/2022 al 04/07/2022
    10 / 10

    El establecimiento

    Arriving late on a Friday night with our 4 classic cars, we had the warmest of welcomes you could every wish for. From the moment we arrived to our departure, Valerie, Benoit and their Dream Team of staff made our stay both truly memorable and comfortable. Massive thank you.

    Our colleagues snoring :-)

    Respuesta del establecimiento

    Thank you Paul for your great comment and for this beautiful Weekend See you soon

    El alojamiento - Emplacement Confort avec ?vacuation E.U

    The wooded pitches were superb. On a hot sunny weekend the trees gave just enough welcoming shade, but not so much that we didn't benefit from sitting in the glorious sunshine while chatting away. Electricity and water on the pitches was the best.

    The grading questions below are not clear. I assume 10 is the top mark for beautiful sunny weather, which is what we enjoyed for all 3 days. Likewise for the other grades, I assume 10 is the best mark we can give. Suggest you change "(Grade on 10)" to "(10 is highest/best grade)" You then ask the same question twice about the Campsite Collection. I cannot comment on the Collection as I have only stayed at Chanteloup, which I highly recommend and award the highest/best grade to.

  • Publicado el 04/07/2022 - OAP couple Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 28/06/2022 al 30/06/2022
    8,29 / 10

    El establecimiento

    Location and friendly staff

    Grey water disposal point, couldn’t find it!

    Respuesta del establecimiento

    Thank you so much for this great grade. =For the grey water disposal, did you ask at the reception ?

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Lovely pitch around chateau lawn

  • Publicado el 03/07/2022 - With friends Emplacement Confort Classic del 28/06/2022 al 30/06/2022
    10 / 10

    El establecimiento

    In advance of a trip to Classic Le Mans we had two nights at Chanteloup. All five of us loved it; I will return later this summer, some other friends will return next year.

    Respuesta del establecimiento

    Thank you so much for this brillant and incredible grade, we will keep up the good work !

    El alojamiento - Emplacement Confort Classic

    Lovely pitches

    Nothing

  • Publicado el 29/06/2022 - Other Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas del 25/06/2022 al 29/06/2022
    9,5 / 10

    El establecimiento

    Helpful friendly staff. Managed to find us a mechanic who fixed our van in less than 24 hours. Good clean services and tasty food! Delicious local baked goods every morning. Free WiFi by the chateau and some free "WiFi tickets" for elsewhere in the campsite. An amazing relaxed, easy-going atmosphere where you can get away for a few days. We had the most amazing stay and couldn't have asked for more.

    Respuesta del establecimiento

    Thank you so much for this very positive and nice review, we would be happy to see you again at Chanteloup

    El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas

    Beautiful, calm pitch big enough for our campervan and bell tent. Kind and quiet neighbors.

  • Publicado el 29/06/2022 - OAP couple Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas del 25/06/2022 al 26/06/2022
    10 / 10

    El establecimiento

    Pretty Place nice spaces!

    Ordered Prawns in Alio butter with Rice Pillaf. Came with no alio butter, no Rice pillaf, came with microwaved vegtables over cooked. Tablecloth was dirty as was the serviette, cutlery was awful ( boot sale) Very disappointing for such a lovely place. Would stay again but only order fast food like burgers or pizza they looked very good.

    Respuesta del establecimiento

    Thank you for this great grade and we will do our best to improve the restaurant

    El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas

    Pitches

    Restaurant

  • Publicado el 29/06/2022 - OAP couple Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 27/06/2022 al 29/06/2022
    10 / 10

    El establecimiento

    Just a few days stop over but loved this place. The owners very welcoming and have othought of everything, lots of little extra touches showed how much they care. A beautiful location in the grounds of a chateau. Facilities immaculate. We will definitely be back. Thank you

    Respuesta del establecimiento

    Super review, very positive, we really appreciate and would be happy to see you again at Chanteloup

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Large pitch, electric connection good and easy access to water

  • Publicado el 29/06/2022 - OAP couple Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas del 21/06/2022 al 27/06/2022
    10 / 10

    El establecimiento

    Great welcome, good size pitch; staff took care to ensure we were comfortable, I was ill shortly after arrival and had to spend a day in hospital. Owners and staff could not have been more helpful. Will come again.

    Respuesta del establecimiento

    Thank you so much for this incredible grade, we will keep up the good work and would be happy to welcome you again at Chanteloup

    El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas

    As described, all worked well and made our stay very comfortable

  • Publicado el 28/06/2022 - OAP couple Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas del 25/06/2022 al 28/06/2022
    9,14 / 10

    El establecimiento

    Quiet woodland setting and spacious pitch. Staff welcoming and friendly.

    Respuesta del establecimiento

    Thank you very much for this beautiful grade, we hope to welcome you again at Chanteloup

    El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas

    Spacious and peaceful.

    A bit uneven.

  • Publicado el 28/06/2022 - OAP couple Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 21/06/2022 al 22/06/2022
    8,25 / 10

    El establecimiento

    The location and general ambiance of the site made it a very relaxing place to stay. The setting around the château and lake made it idyllic. Only an overnight on this occasion but we shall most certainly return for a longer stay.

    The restaurant on our stay was not what we would have expected for a site of this standard.

    Respuesta del establecimiento

    Many thanks for the very positive review. As for the restaurant, it is managed by an external provider but we will do our best to improve that part :)

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Its location was fabulous overlooking the château and beautiful landscapes that surrounded it.

    Nothing

  • Publicado el 27/06/2022 - OAP couple Emplacement Confort Classic del 19/06/2022 al 21/06/2022
    7,86 / 10

    El establecimiento

    Peace and Quiet ,. Spacious caravan pitch . Abultions aged but good qualkity .Lounge area whilst not used high quality . Excelleant boking procedure anbd check in

    Restaurant have responded on this subject to owners The Lac is good for fishing but there are hundreds of spiteful small catfish that have sharp spikes that cut me badly as an adult fisherman thats my option but I would not encourage a child to fish that lake

    Respuesta del establecimiento

    Thank you for this important feedback and thank you for this positive review of the campsite. As for the lake, we will work on that part, a specialist already gave me a to-do list :)

    El alojamiento - Emplacement Confort Classic

    These pitches are on a very large area that slopes down to the lake, part of it against the pool, bordered by huge trees on one side, with a view of the lake below or along the path to the Orangery on the other side. This area has a great view of the rear of the castle and is very popular with some of Chanteloup’s regulars. There are 22 very spacious pitches separated by rose bushes on the “Lac”. Each pitch has its own electricity and water supply....... Webs ite says all LAC pitches have electric and water .Ours did not just electric

  • Publicado el 27/06/2022 - Young couple Huts in the woods del 24/06/2022 al 27/06/2022
    9,71 / 10

    El establecimiento

    Stunning situation and very nice staff

    No

    Respuesta del establecimiento

    Thank you so much for this great comment and we will keep up the good work !

    El alojamiento - Huts in the woods

    Location, quiet but short walk to everything

    Nothing

  • Publicado el 22/06/2022 - OAP couple Emplacement Confort Classic del 19/06/2022 al 21/06/2022
    6,43 / 10

    El establecimiento

    Beautiful old chateau in lovely spacious grounds Under new ownership since we last visited in 2019, having been most years since 1998

    Maintenance of the grounds has slipped, areas unkempt Motorhome waste area and recycling overgrown and in need of weeding. Toilets good, but not as clean as they used to be, bird dropping on floor in toilets not mopped over the 2 days we were there. Owners “lively dogs” allowed to run free and attacked any other dogs they came across, fortunately ours was in her cage, but could he another dog being attacked across the field. Restaurant used to be excellent, however now sublet to others and was so badly run, we sat for 20 minutes without drinks or order being taken, so left without.

    Respuesta del establecimiento

    Thank you very much for the feedback and we are sorry that you were disappointed. The maintenance of the domain is indeed a big issue for us but after 2 years of Covid, we have not been able to put in place a team of gardeners to maintain the garden, but this is planned of course. As for the toilets, they are cleaned regularly in the mornings and evenings, but there are indeed a lot of birds. We take good note of our dogs, only one is allowed to walk without a lead and she is very friendly, will never harm another dog but can be impressive, we will be more careful. As for the restaurant, once again after the Covid period it was very difficult to find a restaurant manager and we were lucky enough to find one but his team and his chef failed him. We are in the process of correcting this part.

    El alojamiento - Emplacement Confort Classic

    Views of the chateau and grounds, bar service good with friendly staff.

    Lack of grounds maintenance, loose uncontrollably dogs, poorly stocked shop and badly run restaurant, manager was incompetent. Expensive considering the fall in expectations after previously high standards.

  • Publicado el 21/06/2022 - OAP couple Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 15/06/2022 al 17/06/2022
    7,56 / 10

    El establecimiento

    Easy access to Le Mans

    Nothing

    Respuesta del establecimiento

    Many thanks for this brillant review, we hope to see you again at Chanteloup!

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Everything

    Nothing

  • Publicado el 20/06/2022 - With friends 8 Glamping 4 personnes del 09/06/2022 al 13/06/2022
    6,43 / 10

    El establecimiento

    The quality and cleanliness of the Toilets,wash cubicles,showers and washing up facilities was very good as usual.

    see below

    Respuesta del establecimiento

    Hello Thank you for your feedback. We are sorry to read your disappointment about your stay. However, the big tent like all our other tents are coming out of the cleaning but unfortunately under the tree there is more shade so it's more comfortable but they get dirty very quickly (set up early June for the 24 hours). Concerning the beds which are not made, we took the decision since the sanitary crisis to manipulate as little as possible the beds in our accommodations. Perhaps next year the "made beds" option will be put back into service. As for the headboard which seems dirty, they are very old so it is possible that it does not look very clean. We will pass on the information to the staff to remedy this. We look forward to welcoming you back. Sincerely Translated with www.DeepL.com/Translator (free version)

    El alojamiento - 8 Glamping 4 personnes

    Comfortable beds ,external wooden table and chairs,cooking facilities and storage facilities for clothes,pots ,pans ,and clothing adequate.

    The smaller tent had been cleaned externally and looked fresh and cleaned.The large tent had not been cleaned externally and was stained,grubby and covered in detritus. None of the beds had been made-up on arrival although fresh linen was provided.Why? The large tent contained a large double bed with carved wooden head and foot boards which were painted white.It appeared that this had just been taken from storage,quickly washed and assembled.Unfortunately dirt remaining in the recesses in the carvings had not been removed and the whole bed looked grubby.

  • Publicado el 20/06/2022 - With friends Emplacement Confort Classic del 16/06/2022 al 17/06/2022
    9,86 / 10

    El establecimiento

    Amazing site, well run, spectacular position and amenities.

    We all thought the restaurant didn't live up to the rest of the site

    Respuesta del establecimiento

    thank you very much for this great and positive review, we hope to see you again at Chanteloup :)

    El alojamiento - Emplacement Confort Classic

    Large pitch

  • Publicado el 19/06/2022 - With friends Emplacement Confort Classic del 05/06/2022 al 14/06/2022
    10 / 10

    El establecimiento

    Very sceptical about this years stay but was very happy with how things are being run, long may it continue

    No

    Respuesta del establecimiento

    Many many thanks for this really nice review. See you in 2023 hopefully :)

    El alojamiento - Emplacement Confort Classic

    We stayed on a classic pitch, had electrical hook up and hired a fridge

  • Publicado el 19/06/2022 - Young couple Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 18/06/2022 al 19/06/2022
    7,14 / 10

    El establecimiento

    Pool really nice - needs better filtering. bar area was nice, classique. Team spoke great English and were really helpful.

    Toilets and showers - lots of flies.

    Respuesta del establecimiento

    Thank you for this nice review. You are right about the flies, this year there are a lot of them, you take them away and in a few minutes it is as if you have done nothing. For the cleaning staf it's hard to deal with.

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Spacious and some have shade.

    Was a very windy evening and many branches from trees broke. Had to move the tent in the night to be safe. A fallen branch hit the camper van next to our pitch.

  • Publicado el 19/06/2022 - Family with teenager(s) Emplacement Confort Classic del 16/06/2022 al 18/06/2022
    9,71 / 10

    El establecimiento

    Lovely setting, lovely bar, nice and peaceful,

    The Restaurant was nice, pizza good, little more effort on the other cooking for the price, but overall okay

    Respuesta del establecimiento

    Thank you for this beautiful grade, we appreciate a lot

    El alojamiento - Emplacement Confort Classic

    Great view

  • Publicado el 18/06/2022 - OAP couple Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 17/06/2022 al 18/06/2022
    9,71 / 10

    El establecimiento

    It felt unique staying on the lawns of chanteloup chateau. Beautiful setting and very peaceful. Swimming pool was fabulous after a long day travelling. Only passing through this but fully intend to come back and spend more time at this delightful campsite.

    It was extremely hot weather during our stay and it would had been beneficial to have more umbrellas around to pool area as shade was very limited.

    Respuesta del establecimiento

    Many thanks for this really nice and positive review. Thank you for the information on the swimming pool, we will put more umbrellas. See you again at Chanteloup

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Large level pitch, plenty of shaded pitches to choose from when hot. Pitch Setting on lawn in front of chateau with lake lake in front. Perfect.

    We felt it needed more grey waste disposal areas.

  • Publicado el 17/06/2022 - Family with child(ren) Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 28/05/2022 al 01/06/2022
    10 / 10

    El establecimiento

    We loved our pitch by the lake, the children virtually had the whole field to play in. Calm, peaceful and tranquil Chanteloup offers a great getaway to relax and a safe haven for children. We had a great time. The dawn chorus was amazing and star gazing was incredible :-)

    Respuesta del establecimiento

    We are so happy about this comment and really glad you felt good at Chanteloup. We would love to welcome you again :)

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Super pitch with lots of space. We camped with another family and had two pitches together. Great fun.

  • Publicado el 17/06/2022 - With friends Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 09/06/2022 al 13/06/2022
    9,75 / 10

    El establecimiento

    The owners and staff were amazing, friendly and attentive made us feel very welcome and were always available to help with any queries. The chateau it’s self is a beautiful setting, the camping pitches are more than ample, with the added convenience of power and fridge rental. Showers and toilets were clean and well looked after. I will definitely be booking for next year. Thank you Valarie and Benoit.

    Respuesta del establecimiento

    We are so happy that you enjoyed your stay, thank you so much for this brillant review, and we hope to see you again at Chanteloup :)

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Large pitch big easily big enough for two 4 man tents

  • Publicado el 17/06/2022 - With friends Emplacement Confort Classic del 07/06/2022 al 12/06/2022
    10 / 10

    El establecimiento

    Chateau and camping in beautiful setting. Owners and staff could not be more welcoming and helpful. Thoroughly, thoroughly recommended.

    Nothing to complain about Stay was perfect.

    Respuesta del establecimiento

    wahouuuu, thank you so much for this brillant review. We will keep up the good work ! :)

    El alojamiento - Emplacement Confort Classic

    Smart, clean pitches located close to all amenities.

  • Publicado el 16/06/2022 - Young couple Emplacement Confort Classic del 14/06/2022 al 15/06/2022
    9,75 / 10

    El establecimiento

    Very friendly and relaxed, beautiful grounds and pool , all well kept , feels very serene . Looking forward to going back .

    Food marque roof and floor could do with a good sweep , looks shabby not in a chic way .

    Respuesta del establecimiento

    Thank you very much for this really positive comment and the feedback is important. We will do our best to improve the market ;)

    El alojamiento - Emplacement Confort Classic

    Nicely spaced appart pitches , lovely and quiet .

    No

  • Publicado el 15/06/2022 - With friends Emplacement Confort Classic del 08/06/2022 al 13/06/2022
    8,88 / 10

    El establecimiento

    Thos was the fourth visit to Château Chanteloup since the Covid restrictions. Staff welcoming and helpful as usual and great efforts made to entertain everyone for the race event.

    Respuesta del establecimiento

    Many thanks for this very nice grade :)

    El alojamiento - Emplacement Confort Classic

    Nice area and plenty of space for the tentvand car

    Pitch surface was a bit uneven.

  • Publicado el 15/06/2022 - With friends Emplacement Confort Classic del 09/06/2022 al 13/06/2022
    10 / 10

    El establecimiento

    We have been coming here for the last 10 years for the 24 hour race. The place has recently had a change or ownership but the new staff were fantastic, showers were keep very clean and the pool area/ water was very clean and a great chill out area Will be booking for next year 100%

    Respuesta del establecimiento

    What a super grade and excellent comment, it feels good, we would love to welcome you again at Chanteloup

    El alojamiento - Emplacement Confort Classic

    Great pitch away from the main area in the woods and close to the toilets and shower block. So when it was hot we still had shade if we wanted it Great spot

  • Publicado el 15/06/2022 - Other Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 07/06/2022 al 13/06/2022
    8 / 10

    El establecimiento

    Your staff are excellent. The Friday might event was very enjoyable with really good food. The organisation for travelling to the circuit for the 24-hours race was very welcome.

    The toilet block in the trees was not cleaned as much as it could have been. This may reflect the large number of men staying at the site for the races at Le Mans. The service in the restaurant could have been better when we had a meal on the Tuesday night though our bill was reduced to reflect our dissatisfaction.

    Respuesta del establecimiento

    Thank you for this great feeback and we will do our best to improve the restaurant !

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    The pitch was spacious with a large area of open lawn in front.

  • Publicado el 15/06/2022 - With friends Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 08/06/2022 al 11/06/2022
    9,5 / 10

    El establecimiento

    Fabulous location and site, wonderfully helpful and pleasant staff. All the best retained under the new management. Will be visiting again next year.

    The morning due on the grass, sodden shoes to start the day

    Respuesta del establecimiento

    Thank you so much for this super grade, we would be really happy to welcome you again at Chanteloup :)

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    It was my own tent!

    My tent's zip!

  • Publicado el 14/06/2022 - With friends Emplacement Confort Classic del 08/06/2022 al 13/06/2022
    10 / 10

    El establecimiento

    A wonderful stay extremely well looked after by Valerie and Benoit and the Dream Team.

    No

    Respuesta del establecimiento

    Many thanks for this great comment, but the best at the car show was you !!!

    El alojamiento - Emplacement Confort Classic

    Everything

    No

  • Publicado el 14/06/2022 - With friends Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas del 09/06/2022 al 13/06/2022
    8,29 / 10

    El establecimiento

    Friendly staff very helpful hog roast night very good in previous stays there has been a band on

    Restaurant menu limited ran out pizza on Friday night could do with small shop for essentials

    Respuesta del establecimiento

    Many thanks for this nice and positive comment. We would be happy to welcome you again at Chanteloup !

    El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas

    Pitch excellent not to close to other campets

    No

  • Publicado el 14/06/2022 - With friends Emplacement Confort Classic del 08/06/2022 al 12/06/2022
    7,5 / 10

    El establecimiento

    The hosts and dream team were very friendly and welcoming. Our group was glad to see only small positive changes withy one exception below. Keeping the wide spaces is a positive along with the friendly local baker, pool, bar and TV screen for following Le Mans all a positive. Thanks to the cleaning team for keeping the bathroom areas well maintained

    The only negative comments I received from our group and which led some questions about returning next year were related to the loud music playing until 2am on the Friday night. The party and car show are great but when only 10 men are in the bar and loud music is disturbing many peoples sleep it left a bad feeling for the future. In the past music would play will about 12.30 which as fine but 2am when many people are planning a long day and night at the track was not a good experience. Our group would like to know this is being addressed for 2023 before re-booking for next years Le Mans.

    Respuesta del establecimiento

    Hello, we understand your concern but we also have to please those who want to party on this special event, it is hard to make everyone happy. I see that you were on Cynthia and the sound from the castle is very loud on that zone. Actually the best thing to do is find pitches more quiet for your group, behind the castle on Lac zone or in the Bois zone, you will not hear the sound the same way and you will be abble to sleep. We hope to see you in 2023 :)

    El alojamiento - Emplacement Confort Classic

    Provision of fridge as an option, nice pitches and space, access to electricity are all very important. We were on C05-7 and enjoy the location, view of the trees, house etc

    Only the disturbance of the music late on the party night as mentioned above

  • Publicado el 14/06/2022 - With friends Emplacement Confort Classic del 09/06/2022 al 12/06/2022
    9 / 10

    El establecimiento

    Being back after 2 years away due to covid.

    The whole place was looking a little tired and unloved. Having stayed here every year since 2000 (last 2 excluded due to covid), I love chateau chanteloup. I would always thoroughly recommend it as a wonderful place to say. Having said that, it does seem to have been ‘let go’ a little. It needs time spent on caring for the grounds - hedges desperately need a good trim, grass needs taking care of and the whole site needs a good weeding. A team of gardeners could have it looking too top in a week or two. Please don’t take this as negative review, more constructive criticism

    Respuesta del establecimiento

    Hello, many thanks for the feedback. We totally understand and we know but it was hard to take care of all of this after 2 years of Covid and we don't have a "Jean-William" with us :), you are right, we need a perfect gardener. We wil try to work on this more seriously, the domain is important.

    El alojamiento - Emplacement Confort Classic

    Good pitcj

    Needs to tidy the site

  • Publicado el 14/06/2022 - With friends
    9 / 10

    El establecimiento

    Great stay but restaurant on Friday and Hog Roast poor this year

    Our food was cold and took over 60 mins on Friday.

    Respuesta del establecimiento

    Thank you for this important feedback and this great and positive comment. See you very soon at Chanteloup

    El alojamiento -

    Glamping was fantastic

    No

  • Publicado el 14/06/2022 - With friends Emplacement Confort Classic del 09/06/2022 al 10/06/2022
    8,5 / 10

    El establecimiento

    The atmosphere, the car show, the bar staff.....

    The food this year was bad. Friday's steak was awful and service so slow I missed some of the car show. Sunday's hog roast was poor, I hate queuing and there was little left by the time I got there. Russian salad and some bread is not an accompaniment to a hog roast. For 29 Euros I expect better. And the bread was all gone by the time I wanted cheese.

    Respuesta del establecimiento

    Thank you very much for this feedback. You are right, the hog roast needs to be improved, it was a test, we will do better next time !

    El alojamiento - Emplacement Confort Classic

    Nice large flat pitch, plenty of space

  • Publicado el 14/06/2022 - With friends Emplacement Confort Classic del 07/06/2022 al 13/06/2022
    8,38 / 10

    El establecimiento

    Very friendly, relaxed atmosphere. Very welcoming staff. Pricing was clear and paid up front. Excellent entertainment.

    Grass was not as good as in previous years. A few times there was no soap in the dispensers.

    Respuesta del establecimiento

    Great comment, thank you and thank you for the feed back,we will be more carefull with the soap. As for the grass, without rain it is always a bit difficult :)

    El alojamiento - Emplacement Confort Classic

    Good pitch, good facilities.

    Nothing to complain about here. All was excellent.

  • Publicado el 13/06/2022 - With friends Emplacement Confort Classic del 10/06/2022 al 12/06/2022
    10 / 10

    El establecimiento

    What a great place. Great location, great facilities, awesome staff and another incredible 24H Le Mans weekend. Thank you

    Respuesta del establecimiento

    Thank you sooooo much for this super comment and we also had a great moment during the 24h with all of you. Hope to see you next year for the 100 years :)

    El alojamiento - Emplacement Confort Classic

    Location was perfect, on main field next to house

  • Publicado el 13/06/2022 - With friends Emplacement Confort Classic del 09/06/2022 al 12/06/2022
    9,71 / 10

    El establecimiento

    Fantastic location, facilities & staff

    Respuesta del establecimiento

    Thank you very much for this positive comment, we would be happy to welcome you again at Chanteloup !

    El alojamiento - Emplacement Confort Classic

    Great pitch close to the facilities

  • Publicado el 12/06/2022 - OAP couple Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 09/06/2022 al 12/06/2022
    10 / 10

    El establecimiento

    .stayed for Le Mans weekend. Always good. My 15th stay. “The right crowd and no crowding”.

    Nothing

    Respuesta del establecimiento

    Many thanks for this positive review, see you in 2023 hopefully ?

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Friendly. Great bar. Showers and wcs top quality. Good sized pitch. Easy communication.

    Restaurant / food needs to be a bit smarter. Low availability of takeaway food (was Le Mans weekend). Restaurant needs a bit of ooomph.

  • Publicado el 12/06/2022 - OAP couple Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas del 04/06/2022 al 05/06/2022
    10 / 10

    El establecimiento

    We had the friendliest welcome when we arrived. Perfect place to relax in beautiful surroundings.

    Respuesta del establecimiento

    Waouuu, thank you so much for this great comment. We really hope you will come back, we would be happy to welcome you again at Chanteloup :)

    El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas

    Beautiful surroundings.

  • Publicado el 10/06/2022 - Other Emplacement Confort Classic del 01/06/2022 al 05/06/2022
    9,71 / 10

    El establecimiento

    Stunning setting, great facilities, lovely staff

    No

    Respuesta del establecimiento

    Thank you very much for this really nice review, we would be really happy to welcome you at Chanteloup again :)

    El alojamiento - Emplacement Confort Classic

    Secluded large plot

  • Publicado el 07/06/2022 - Young couple Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas del 05/06/2022 al 07/06/2022
    9,57 / 10

    El establecimiento

    The surroundings & peaceful environment.

    Restaurant was ok but could be better. Service was very slow.

    Respuesta del establecimiento

    Hello, "merci" for this great comment, a new team for the service is coming for the high season, so it will be resolved :)

    El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas

    Lovely and quiet

    No

  • Publicado el 06/06/2022 - OAP couple Emplacement Confort Classic del 30/05/2022 al 02/06/2022
    10 / 10

    El establecimiento

    Excellent, quiet location

    Nothing

    Respuesta del establecimiento

    Thank you so much for this great message, it feels good, we hope to see you again at Chanteloup

    El alojamiento - Emplacement Confort Classic

    Relaxing, nothing too much trouble services from folk who really cared about Customer service

    nothing

  • Publicado el 12/09/2021 - Other Emplacement Confort Classic del 09/09/2021 al 11/09/2021
    8,57 / 10

    El establecimiento

    Very friendly welcome, the charm of the Chateau endures - the setting and atmosphere is unbeatable. Leo couldn’t do enough for us - very helpful. We look forward to seeing the Chanteloup tradition for hospitality continue under the new ownership .

    Distinct feeling of ‘the end of the season’ - no restaurant service, nowhere to empty a chemical toilet, flowerbeds looking a little unkempt. But under the circumstances, it is totally understandable. We look forward to normal service resuming next year !

    El alojamiento - Emplacement Confort Classic

    Lovely position close to the chateau, wonderful views. Drained well after heavy rain.

  • Publicado el 31/08/2021 - With friends Emplacement Confort Classic del 18/08/2021 al 23/08/2021
    10 / 10

    El establecimiento

    The reception and welcome from the owners and 'Dream Team' members was excellent. We were made very welcome for the whole of our stay and very much look forward to returning soon

    There is nothing to dislike when staying at Chateau Chanteloup.

    Respuesta del establecimiento

    Martin, it was a real pleasure to meet you, thank you for this great review and we will see you next year at Chanteloup :)

    El alojamiento - Emplacement Confort Classic

    We always enjoy staying in our regular area of the site.

  • Publicado el 25/08/2021 - OAP couple Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas del 23/08/2021 al 25/08/2021
    9,62 / 10

    El establecimiento

    Enough space to remain hooked up for overnight stay. Lovely restaurant. Elegant and impressive site.

    Respuesta del establecimiento

    Thank you very much for this beautifull notation, we would be relly happy to welcome you again at Chanteloup

    El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas

    We did not use the elec or water as it was an overnight stop. But showers anfd suoer restaurant were much enjoyed.

  • Publicado el 24/08/2021 - With friends Glamping 4 personnes del 18/08/2021 al 22/08/2021
    9,75 / 10

    El establecimiento

    Everything

    No

    Respuesta del establecimiento

    Great evaluation, thank you so much, we will keep up the good work !

    El alojamiento - Glamping 4 personnes

    Everything

    No

  • Publicado el 23/08/2021 - Family with child(ren) Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas del 16/08/2021 al 17/08/2021
    6,57 / 10

    El establecimiento

    The venue, cleaning, pitch tranquillity and spaces were extremely satisfying

    area for dining at the restaurant was a bit too rough

    Respuesta del establecimiento

    Hello, many thanks for this feeback but we feel that the grade is quite low compared to the negative points which are so minimal, you are quite severe in your rating :), but it is your own way, and we respect that. We ould be really happy to have you again at Chanteloup

    El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas

    all good

    nothing

  • Publicado el 18/08/2021 - Family with child(ren) Emplacement Confort Classic del 28/07/2021 al 13/08/2021
    8,33 / 10

    El establecimiento

    Large camping spots, enough activities for children (and parents), nice bbq at saterday evening including wine and cheese, nice atmosphere. We will come back!

    No comments.

    Respuesta del establecimiento

    Thank you very much for this great review, we would be happy to welcome you again !

    El alojamiento - Emplacement Confort Classic

    Large and nice place including table, 4 chairs, sun loungers, parasol, laundry rack, bbq and fridge (for additional costs).

    Molehill

  • Publicado el 17/08/2021 - Other Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 14/08/2021 al 15/08/2021
    7,14 / 10

    El establecimiento

    Spacious pitch provided for our twin-axle caravan as requested for our overnight stay, heading north. Impressive Chateau, with camping outfits dotted around the various gardens. Restaurant meal was very pleasant. Understandably quiet despite high season but a bit disappointed we were placed in the overnight stay area which (being the only outfit in this area) made us feel a bit excluded from the other campers. However, the pitch was flat, spacious, with numerous well-placed electric points and a convenient, nicely appointed modern sanitary block.

    Being allocated a pitch in the overnight stay when (due to Covid restrictions) the site was barely a third full in high season (August) and being the only outfit made us feel a bit excluded from the mother campers. Also, there is no security evident in this area, which is close to the main entrance (no operational gates) and therefore quite concerning, although the site is in a fairly remote part of the countryside so perhaps the risks to date have been low.

    Respuesta del establecimiento

    We are very sorry for that, you should have asked for another pitch. The "Chesnaie" zone is usually for 1 night stays so that people can leave in the morning without waking up the others, but mostly when the campsite is full. You are absolutly right, when there are a lot of pitches available, you shouldn't be there. Again, we are very sorry for this mistake and would love to see you again at Chanteloup, and choose a lot better pitch near the castle :)

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Large, spacious pitch, with easy access for our twin-axle caravan.

    For the relatively high pitch cost we expected to stay in the main site (not the desolate overnight stay area) as the campsite was barely a third-full and there was plenty of space in the main emplacement areas.

  • Publicado el 16/08/2021 - Other Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 10/08/2021 al 12/08/2021
    8,62 / 10

    El establecimiento

    Loverly chateau setting with fields and woods all around. Great, helpful staff. Peaceful feel to the place. Had a great stay.

    Not much to dislike. Only thing was didn't know of some services, like their option to get an onsite covid test, which would have made our travels home that little bit easier - but gernally everything was well communicated and really enjoyed it.

    Respuesta del establecimiento

    Thank you very much for this comment. You are absolutly right, we informed many customers on Facebook but did not make a general announcement, thanks for the feedback

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Pitch in the woods was large and flat, with easy access to all facilities

    Nothing to dislike

  • Publicado el 15/08/2021 - Family with child(ren) Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 13/08/2021 al 14/08/2021
    9,44 / 10

    El establecimiento

    Chanteloup is simply a unique camping experience. Everything about the location, the chateau, Benoit and Valerie as hosts, and the general ambience. I love to be there when I am there, and long to be there when I am not.

    Respuesta del establecimiento

    Straight to the heart, what a nice comment ! Thank you so much, we hope to see you next year at Chanteloup :)

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Perfect pitch, with direct view across to the chateau.

  • Publicado el 27/07/2021 - Family with teenager(s) Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas del 25/07/2021 al 27/07/2021
    9 / 10

    El establecimiento

    Ambiance, facilities, staff!

    Respuesta del establecimiento

    Many thanks, we will keep up the good work and hope to see you again at Chanteloup !

    El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas

    Quiet, level. Good connections

  • Publicado el 27/07/2021 - OAP couple Emplacement Confort avec ?vacuation E.U del 23/07/2021 al 26/07/2021
    10 / 10

    El establecimiento

    Everyone very helpful. Nice pitch. Will come again

    Respuesta del establecimiento

    Great grade, thanks !!! We will be really happy to welcome you again at Chanteloup !

    El alojamiento - Emplacement Confort avec ?vacuation E.U

    Ambience

  • Publicado el 21/07/2021 - With friends Emplacement del 29/06/2021 al 05/07/2021
    10 / 10

    El establecimiento

    No static caravans

    Respuesta del establecimiento

    Merci pour vos commentaires que nous allons partager avec l'equipe.

    El alojamiento - Emplacement

    Camping on Dominique ‘S lawn

  • Publicado el 16/07/2021 - With friends Emplacement del 30/06/2021 al 06/07/2021
    10 / 10

    El establecimiento

    The hosts Dominic and John William and their families including the staff are excellent, I don't think anyone could do it better can't wait to come back and see them again and above all they are fantastic fun people to be around . Nothing has been any trouble for them.i have many friends who visit the site and they all say the same, they treat all their guests like family.

    No

    Respuesta del establecimiento

    Hello Robbie, thank you so much for the great note, just for your information, Dominique and Jean-William are not the owners anymore, our names are Benoit and Valérie, it is a mistake on the website :) please take care

    El alojamiento - Emplacement

    Everything obviously the the people who run the site and their staff

    No

  • Publicado el 11/09/2020 - Family with child(ren) Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 21/08/2020 al 23/08/2020
    8,5 / 10

    El establecimiento

    Fabulous setting, very friendly staff, laid-back atmosphere

    None

    Respuesta del establecimiento

    Many thanks for this really nice comment, see you next year hopefully, take care

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Lovely pitch, loads of room (although not very private, if that's an issue)

    None

  • Publicado el 08/09/2020 - Family with child(ren) Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 02/08/2020 al 03/08/2020
    10 / 10

    El establecimiento

    Beautiful location and not too busy. Our 2 boys aged 9 and 14 absolutely loved the football match organised by the campsite. There were so many children and adults that wanted to play they had to go into the local village to use their pitch. Wish we'd been there longer than 1 night as there was lots of other fun things organised.

    Respuesta del establecimiento

    Thank you so much for this great and positive opinion on Chanteloup, we would be very happy to welcome you again next year, take care :)

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    It had everything we needed

  • Publicado el 05/09/2020 - Young couple Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas del 09/08/2020 al 19/08/2020
    8,5 / 10

    El establecimiento

    Restaurant and bar were perfect. Owners do accommodatiing and friendly. Staff lovely.

    Respuesta del establecimiento

    Merci beaucoup ! Thanks for this positive comment, we would be glad to welcome you again in Chanteloup next year. Take care and stay safe

    El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas

    Amenities of premium pitch were perfect. Location was lovely

  • Publicado el 05/09/2020 - Family with child(ren) Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 14/08/2020 al 17/08/2020
    10 / 10

    El establecimiento

    everything

    nothing

    Respuesta del establecimiento

    That is the best comment ever, thank you so much, we will be very happy to welcome you again in Chanteloup next year, please take care.

  • Publicado el 04/09/2020 - Family with teenager(s) Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 17/08/2020 al 18/08/2020
    10 / 10

    El establecimiento

    Ambience and open pitches

    Respuesta del establecimiento

    Thank you so much for this great grade, we are proud and really happy that you have liked Chanteloup. Take care and stay safe.

  • Publicado el 02/09/2020 - Family with teenager(s) Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 12/08/2020 al 15/08/2020
    9,82 / 10

    El establecimiento

    We particularly liked the pool and bar areas

    Respuesta del establecimiento

    Hello, many thanks for this great comment on Chanteloup, we are delighted that you liked Chanteloup and will be very happy to welcome you again next year. As far as the restaurant is concerned, it is true that in this period of reduced staff, the level was not as good, but we will adjust for 2021.

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    A good size pitch

  • Publicado el 28/08/2020 - Family with child(ren) Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 10/08/2020 al 11/08/2020
    9,08 / 10

    El establecimiento

    We stayed for one night on our trip south to break up the journey and one on the way home and we were excited to be going back to beautiful Château Chanteloup. The staff were very friendly and accommodating, they were only too happy to move our pitch to a more shaded spot on our return trip. The facilities were excellent/ spotless and the pool is absolutely beautiful. The children loved the play areas and they spent hours feeding the goats! We just wished we had more time to explore the chateau and area.

    Our meals were perfectly satisfactory at the restaurant but slightly disappointing compared to the standard of everything else. The menu is quite limited and our food was all slightly over cooked. On our return we didn’t have time to eat out so tried the restaurant again and the salad was much better. The wine however was very good.

    Respuesta del establecimiento

    Hello, thank you very much for this very positive summary, we will be so happy to welcome you again at Chanteloup next year. As for the restaurant, thanks for the feedback, we are going to think of a way to do better next time. Take care and stay safe

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Our pitch was perfect/ nice and shady in the Forrest.

  • Publicado el 21/08/2020 - Family with child(ren) Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 02/08/2020 al 04/08/2020
    8,78 / 10

    El establecimiento

    The only thing our 8 year old moaned about was that we didn't stay longer. The pool, with grass around it is so much more comfortable and homely than the usual concrete and the lake was a great bonus. Our son and friends children loved taking the boat out and our son was able to go fishing to his great delight (although he didn't catch anything?) The little shop is reasonably well stocked and although we didn't try it on this occasion the menu at the restaurant looked lovely and the tables outside and well spaced for COVID

    Shower areas felt a little old but perfectly serviceable

    Respuesta del establecimiento

    Thank you so much for this lovely comment, we hope to see you in Chanteloup next year ! kind regards

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Good spacious pitch with sun and shade.

  • Publicado el 21/08/2020 - Family with child(ren) Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 01/08/2020 al 04/08/2020
    9,83 / 10

    El establecimiento

    We have stayed here every year for over a decade and pour summer wouldn't be complete without a visit.

    no

    Respuesta del establecimiento

    Many thanks for this really nice comment, stay safe and take care, kind regards

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    fresh air in the woods

    no

  • Publicado el 21/08/2020 - Family with child(ren) Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 02/08/2020 al 04/08/2020
    8,83 / 10

    El establecimiento

    Very friendly and clean.

    More soap in toilets in woods!

    Respuesta del establecimiento

    Thank you for your comment, it will help us improve and do better next time, take care !

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Lovely large pitch with lots of shade.

  • Publicado el 26/07/2020 - Family with teenager(s) Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 16/07/2020 al 17/07/2020
    10 / 10

    El establecimiento

    We enjoyed the feeling of luxury and the surroundings. We are making a return visit already

    Respuesta del establecimiento

    Thank you so much for this lovely comment, see you very soon

  • Publicado el 25/07/2020 - OAP couple Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 12/07/2020 al 13/07/2020
    9,9 / 10

    El establecimiento

    Spacing of pitches, relaxed and easy going

    No peace

    Respuesta del establecimiento

    many thanks for this notice, we appreciate !

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Space

  • Publicado el 25/07/2020 - Other Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 15/07/2020 al 16/07/2020
    10 / 10

    El establecimiento

    Excellent campsite with great facilities , organised and helpful staff, very clean amenities

    Respuesta del establecimiento

    Thank you so much for such a nice and positive comment ! We will do our best to keep it that way :)

  • Publicado el 22/07/2020 - Young couple Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 13/07/2020 al 14/07/2020
    9,6 / 10

    El establecimiento

    Chateau , views and amenities, staff helpful

    Poor signage. Satnav also sends the wrong way

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Clean and functional

  • Publicado el 20/07/2020 - Family with teenager(s) Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 11/07/2020 al 12/07/2020
    9,83 / 10

    El establecimiento

    Pitches all spaced out, each looking to a central green area was very good. Site staff were excellent.

    Restaurant food simple enough to be prepared in advance but seemed to take a long time to arrive.

    Respuesta del establecimiento

    Thank you so much for your great message, as for the restaurant, we'll keep that in mind for the next time, kind regards

    El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios

    Outlook onto shared green area.

  • Publicado el 17/07/2020 - Family with child(ren) Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios del 06/07/2020 al 11/07/2020