BUNGALOWS
Domaine de Chanteloup is a 5* campsite near Le Mans which also offers gîtes in old buildings, comfortable wooden cabins and glamping (glamour camping), the new trend in eco-chic outdoor tourism. The 21-hectare estate is part of the Castels chain, a real "guest campsite" where everything is done to welcome families in a warm atmosphere. Approved for Quality Tourism and the Green Key Label, it offers very high quality infrastructures, accommodation and services.
La dirección del Castel Camping Château de Chanteloup es chanteloup, 72460, sille-le-philippe.
Sí, el Castel Camping Château de Chanteloup propone los siguientes puntos de restauración : restaurante para niños, platos para llevar, servicio de entrega de pan, servicios de entrega de bollería, bar, restaurante, pizzeria, bar / quiosco de bebidas.
Sí el Castel Camping Château de Chanteloup ofrece las siguientes animaciones para niños : area de juegos para niños al aire libre , juegos de sociedad, club para niños, club adolescentes, animación para niños.
Sí, el Castel Camping Château de Chanteloupdispone de 2. Detalles de la infraestructura : piscina clásica, piscina exterior, piscina climatizada, piscina para niños, piscina para niños.
Si, el Castel Camping Château de Chanteloup tiene parking: aparcamiento en parcela, gratuito, frente al alojamiento.
Sí, el Castel Camping Château de Chanteloup incluye sábanas en el alojamiento: con suplemento.
Sí, Castel Camping Château de Chanteloup proporciona toallas en los alojamientos de alquiler, en las siguientes condiciones : con suplemento, con suplemento.
Sí, el Castel Camping Château de Chanteloup cuenta con servicio de limpieza al final de la estancia: incluido en el precio, con suplemento.
El establecimiento
Precioso y tranquilo camping, ideal para descansar, en un entorno único. Es muy bonito y los trabajadores son muy simpáticos.
Por decir algo, los baños no son de cinco estrellas y se agradecería que hubiera alguna información en español
Respuesta del establecimiento
Thank you for the beautifull grade. As for the toilets, it is a back-up toilet block, the main one is near the castle and yes, we can have information in spanish but so few Spanish people come to Chanteloup, it wasn't a problem ;)
El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios
La parcela era espectacular. Tenemos una caravana muy grande y los vecinos seguían lejos. Genial!!
El establecimiento
Comodidad
Nada
Respuesta del establecimiento
Thank you so much, super grade, we are happy you enjoyed your stay
El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios
Tranquilidad
Nada
El establecimiento
Our first time visit. Family friendly, very sociable site or you can use as a as for Travelling France as we did
N/A
Respuesta del establecimiento
Many thanks for this super grade and very positive comment on Chanteloup
El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas
Great pitch for caravan.
N/A
El establecimiento
Entree, plekken, café en restaurant
Respuesta del establecimiento
Thank nyou so much, very nice review ;)
El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas
Mooie ruime plek en rustig
El establecimiento
Pleasant place with friendly staff
Toilet block is a nightmare Miles away from the emplacements meaning long walks in the night
Respuesta del establecimiento
Thank you very much for the feedback and we are very sorry for this poor experience. The serviced pitches are a bit far away because with the water drainage system you can plug in and use your own toilets ;) It was explained in your confirmation email, you could have changed. It is better to ask to be near the main toilet block if you do not use this system
El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas
Serviced pitch was fine
The site is very expensive and as such you would expect much better services instead of all near the main bar and reception block
El establecimiento
The setting, ambience, how kind and pleasant the staff were. How relaxed I felt knowing my daughter was having such a lovely time within their beautiful grounds.
Respuesta del establecimiento
incredible comment, very much appreciated, we would be really happy to have you with us aagin at Chanteloup
El alojamiento - Pitch without electricity + Water nearby
Stunning pitch, gorgeous views and so peaceful. I cannot wait to return during the same week next year.
Having to leave to come back home!
El establecimiento
Really enjoyed our stay, full of rustic charm and the communal BBQ is a lovely idea. Your on site restaurant looked delightful, wished we had stayed longer
We only stayed one night, but initial observation was your shop could have been better stocked.
Respuesta del establecimiento
A beautifull grade and very positive comment, we are so happy you enjoyed your stay at Chanteloup. Thank you for the feedback ;)
El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios
Our pitch was great, shaded and with a huge amount of space despite being fully booked
The tap by the big tree could do with being more secure, the whole water point moves when turning on. But this is being very fussy, the pitch was excellent
El establecimiento
Busy yet peaceful and spacious campsite.
Expensive. The pool was crowded and maybe it would be nice to allow extended opening so people without kids could enjoy it in the evening especially during the hot weather.
Respuesta del establecimiento
Thank you very much for the good feedback. It is indeed a very busy period so the swimming pool can be crowded and with the surroundings it is not really possible to extend it but we can have other ideas ;). If you like peace and quiet, I would suggest you to come in June instead ;)
El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios
Spacious and shady
El establecimiento
Super site with lovely facilities
More showers in the smaller toilet block
Respuesta del establecimiento
Super review, we are so glad you loved your stay at Chanteloup, thank you so much!
El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios
Super
El establecimiento
I had a great time, traveling by myself. I especially loved the atmosphere, the beautiful weather , swimming pool and rhe restaurant, all on site. Lots of families though and few travellers by themselves
Respuesta del establecimiento
Very beautifull and positive review, we will pass on the information, thank you so much, it is how we want people to feel at Chanteloup ;)
El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios
Everything is taken care off, the staff is very helpful and the restaurant, bar and swimming pool are a nice exrra
El establecimiento
De gastvrijheid, de staplaatsen, de horeca
Respuesta del establecimiento
Great grade and very positive comment, thank you so much, very happy you appreciated your stay at Chanteloup ;)
El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios
Ruim opgezet mooie plek naast een fruitboom
El establecimiento
Prachtige camping waarbij je merkt dat ze het niet vol proberen te proppen, waardoor je alle ruimte hebt en toch ook heel veel gezelligheid
Extra wc ruimte ergens anders op de camping
Respuesta del establecimiento
Thnak you foir the nice and positive feedback
El alojamiento - Pista Gran Comodidad - Electricidad 16 A - agua - eliminación de aguas residuales para autocaravanas / caravanas
Hele ruime beschutte plekken. Aanrader om niet te ver van de badruimte te staan wanneer je niet beschikt over eigen sanitair.
Sommige plaatsen te ver van sanitair
El establecimiento
Nice camping, activities for kids, swimming pool, people and the bar is nice!
Apartment needs an update. Everything is old and smells dusty.
Respuesta del establecimiento
Thank you for your feedback, but we really find it a bit harsh. You were staying in the Petite Orangerie, a very old building from the 15th century, so it is normal that you might notice a smell of dust. You came to reception because you felt the cleaning had not been done properly and provided photos as proof — photos that you had taken under the furniture, so of course a few cobwebs may be found there. Even though we felt these photos were exaggerated, we decided to refund you the cleaning fee and offer you a bottle of rosé. We therefore feel that this rating is not fair, in addition to not being justified. At the very beginning, you made a mistake with your booking, thinking we were located by the sea, and you wanted to cancel when you realized we weren’t. Since the deposit was non-refundable, you kept the booking — perhaps that explains this review?
El alojamiento - Apartamento - 2 habitaciones + 2 baños
Beds are nice. Garden is really nice! We spend a lot of time in the garden.
Shower is old, living room smells dusty and everything is really old.
El establecimiento
The open field, friendly staff who were also knowledgeable. The site was peaceful. Our first visit but on our list to return.
Respuesta del establecimiento
Incredible and extremely nice review, thank you so much
El alojamiento - Parcela Confort Classic + Agua cerca + (opcional) Electricidad 10 Amperios
The pitch was clean and lovely to use
El establecimiento
The pool was lovely and the grounds were expansive with a nice atmosphere
When booking in customers, it is a little rude to twice be distracted by a colleague. Albeit, it was clear that they were leaving for the Netherlands! We decided to stay at Le Chanteloup, as we had previously stayed here approximately 12 years ago when our children were small. Unfortunately, the experience was not how we remembered it.
Respuesta del establecimiento
Thank you for the feedback. We are sorry for this bad experience. At reception, there can be a large number of people with different questions, staff in training who also have questions (especially in high season), and it can sometimes be very difficult to stay focused. We are available and attentive to everyone ;) There is of course a service for motorhomes, but also many water points throughout the estate. Your experience was not a good one and we are saddened by this, but fortunately there are many other Castels campsites, as this one was not to your liking ;)
El alojamiento - Pitch without electricity + Water nearby
The pitch was a good size, albeit not ideal location for Motorhome, due to overhanging branches.
We were in a Motorhome. I informed the person booking us in that, before being shown to our pitch, I’d like to fill up with water. I was told that there was several water sources close to our pitch. There was no mention of a dedicated motorhome service area. Consequently, I was shown to our pitch and then had to leave to obtain water and then return back to the pitch. Surely, this is not a 5* Castels standard of service.